Customer Service Associate jobs in United Arab Emirates

Be the voice of the customer by contributing product ideas to our public issue tracker

Generate qualified leads and develop new customers in conjunction with our strategic channel partners .

Expand knowledge of industry as well as the competitive posture of the company

Prepare activity and forecast reports

Contribute to root cause analysis on wins / losses.

Communicate lessons learned to the team, including account managers, the marketing team, and the technical team

Assist sales management in conveying customer needs to product managers, and technical support staff

Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.

Develop an account plan to sell to customers based on their business needs.

Collaborate with Marketing on marketing strategies.

What You'll Bring

Based in Paris and be able to meet with customers regularly

A true desire to see customers benefit from the investment they make with you

Able to provide high degree of account management and control

Work under minimal supervision on complex projects

Experience selling into large organizations

Ability to leverage established relationships and proven sales techniques for success

Excellent negotiation, presentation and closing skills

Preferred experience with Git, Software Development Tools, Application Lifecycle Management

You share our values, and work in accordance with those values.

Ability to use GitLab

Ability to travel if needed and comply with the company’s travel policy

How GitLab Will Support You

Benefits to support your health, finances, and well-being

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock Purchase Plan

Growth and Development Fund

Parental leave

Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement.

Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification.

If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines : GitLab hires new team members in countries around the world.

All of our roles are remote, however some roles may carry specific location-based eligibility requirements.

Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer.

GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law.

GitLab will not tolerate discrimination or harassment based on any of these characteristics.

See also GitLab’s EEO Policy and EEO is the Law.

If you have a disability or special need that requires accommodation, please let us know during the recruiting process.