Waiter / Waitress - Accor Hotels Dubai

Accor Group; Dubai; On-site; AED 100,440 - 133,920; Full time

Benefits offered by this job

Employee benefit card with global Accor discounts

Learning and development opportunities

Supportive and inclusive work environment

Career growth opportunities

Job summary

Accor Group is seeking enthusiastic Waiters and Waitresses to join its hospitality team in Dubai, ensuring a pleasant dining experience for guests. Responsibilities include greeting guests, taking orders, serving food, and maintaining cleanliness.

Ideal candidates should have prior experience in a similar role, strong communication skills, and a friendly attitude. Accor offers global employee benefits and opportunities for career growth in an inclusive work environment.

Qualifications

• Previous experience as a waiter or waitress in a 4- or 5-star hotel or restaurant preferred.
• Fluent in English; additional languages are an advantage.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests warmly and escort them to their tables.
• Take accurate food and beverage orders and ensure prompt service.
• Handle guest complaints with professionalism.

Skills

Communication

Teamwork

Multitasking

Customer service

Job description

Waiter / Waitress - Accor Hotels Dubai

Accor is hiring enthusiastic and service-oriented Waiters and Waitresses to join its hospitality team in Dubai.

Job Title: Waiter / Waitress. Location: Dubai, United Arab Emirates. Industry: Hospitality. Function: Food & Beverage. Salary: 9000-12000 monthly (Market estimated). Gender: Any. Candidate Nationality: Any.

Role Summary

The Waiter / Waitress ensures that every guest enjoys a pleasant dining experience by providing efficient, courteous, and professional service. This position requires attention to detail, excellent communication skills, and the ability to work effectively in a team within a fast-paced hotel environment.

Key Responsibilities

• Greet guests warmly and escort them to their tables when required.
• Present menus, take accurate food and beverage orders, and ensure prompt service.
• Serve meals and beverages according to Accor's service standards.
• Prepare tables and service areas for meal periods and functions.
• Set up and clear tables, ensuring cleanliness and organization.
• Handle special requests, dietary needs, and guest complaints with professionalism.
• Ensure that all operating equipment is properly maintained and cleaned.
• Perform side duties and restocking tasks as per checklist requirements.
• Adhere to all food safety, hygiene, and sanitation procedures.
• Assist with banquet or event setup and service as assigned.
• Communicate effectively with kitchen and bar teams to ensure timely order delivery.
• Perform cashiering duties, handle billing, and process payments when assigned.
• Maintain a positive and professional relationship with guests and colleagues.
• Be knowledgeable about menu items, promotions, and hotel facilities.
• Report any incidents or maintenance issues to management promptly.
• Attend daily briefings and required training sessions.

Candidate Requirements

• Previous experience as a waiter or waitress in a 4- or 5-star hotel or restaurant preferred.
• Basic knowledge of food and beverage service techniques.
• Strong communication and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Well-groomed and professional appearance at all times.
• Friendly, courteous, and customer-focused attitude.
• Ability to multitask and work efficiently under pressure.
• Strong teamwork skills with attention to detail.
• Flexibility to work shifts, weekends, and holidays.

What We Offer

• Employee benefit card with global Accor discounts.
• Learning and development opportunities through Accor Academies.
• Supportive and inclusive work environment.
• Career growth opportunities within Accor's international hotel network.

About the Company

Accor is a world-leading hospitality group with more than 5,500 hotels and 10,000 restaurants in 110 countries. Driven by passion, innovation, and service excellence, Accor's employees-known as Heartists-create memorable guest experiences every day. With a commitment to sustainability, diversity, and personal growth, Accor offers limitless opportunities to build a meaningful and rewarding career in the global hospitality industry.