Waiter/Waitress

ACCOR; United Arab Emirates; On-site; AED 33,000 - 58,000; Full time

Job summary

ACCOR in the United Arab Emirates is seeking a friendly Food & Beverage Server to join our team. You will greet guests, present menus, take orders, and ensure accurate billing and timely service.

The role requires at least 1 year of F&B serving experience and strong cash-handling skills. You will maintain a clean dining area and support other outlets during peak hours.

Qualifications

• Secondary education.
• Minimum 1-year food and beverage serving experience.
• Previous public contact and cashiering experience.

Responsibilities

• Serve and clear food and beverage items in a professional manner.
• Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures.
• Carry trays, bus and reset tables with linen, china, glass and silver.
• Ascertain guests' satisfaction and inform a manager of issues and resolutions.
• Maintain a clean, neat and orderly restaurant during service.
• Assist other Food & Beverage Outlets during peak hours if needed.

Skills

Customer service

Cash handling

Menu knowledge

Education

Secondary education

Job description

Job Description

Read daily events to acknowledge any VIP s arrivals
Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
Present children s menus when appropriate and describe specials and alternative cuisine
Serve and clear food and beverage items in an unobtrusive and professional manner
Utilize the POS system to ring up sales print checks close checks and complete cash-out procedures
Carry trays, bus and reset tables with linen, china, glass and silver
Ascertain guests satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
Follow cash and credit card procedures according to the guidelines of the accounting department
Maintain a clean neat and orderly restaurant throughout service
Polish silver, refill salt, pepper and sugar creamers etc
Ensure that work station is stocked with appropriate condiments at all times
Report any guest comments regarding food and beverage to manager
Conscientious handling and maintenance of operating equipment
Learn and adhere to safety, sanitation and hygiene policies
Maintain good working relationships with colleagues and all other departments
Maintain complete knowledge of all F amp B services outlets and hotel services features
Perform opening closing side duties as assigned and set all tables according to standards
Report to manager any kinds of deviation from set standard and procedures
Ensure that all service and storage areas are kept safe and clean
Help minimize waste neglect breakages and mishandling of supplies and equipment
Carry out light cleaning and maintenance of the outlet
Assist other Food amp Beverage Outlets in their operations during peak hours if needed

Qualifications

Secondary education

Experience

Minimum 1-year food and beverage serving experience Previous public contact and or cashiering experience