VIP Guest Relations Agent - Front Office

Hilton Worldwide, Inc.; Yas Island; On-site; AED 50,000 - 70,000; Part time

Job summary

A leading global hospitality company is looking for a Guest Relations Agent (UAE National) to provide exceptional service to VIP Guests at their Abu Dhabi location. Responsibilities include managing guest arrivals, ensuring room standards, and acting as the main point of contact for VIP guests. Candidates should have strong communication skills and a passion for hospitality. This is a part-time role based in a dynamic hotel environment, offering an opportunity to enhance guest experiences.

Qualifications

• Calm, efficient, and organized with great attention to detail.
• Excellent personal presentation and communication skills.
• A passion for delivering exceptional levels of Guest service.

Responsibilities

• Check guest arrival reports and coordinate with Housekeeping.
• Welcome and facilitate check-in for VIP Guests.
• Manage the Guest Relations Desk in the lobby.

Skills

Calm, efficient, organized

Excellent personal presentation

Exceptional Guest service

Ability to multi-task

Computer literate

Professional manner in hospitality

Guest relations experience

Ability to listen to Guest needs

Job description

A leading global hospitality company is looking for a Guest Relations Agent (UAE National) to provide exceptional service to VIP Guests at their Abu Dhabi location. Responsibilities include managing guest arrivals, ensuring room standards, and acting as the main point of contact for VIP guests. Candidates should have strong communication skills and a passion for hospitality. This is a part-time role based in a dynamic hotel environment, offering an opportunity to enhance guest experiences.