Transport Operations Executive

We One; Dubai; On-site; AED 89,000 - 156,000; Full time

Job summary

We One in Dubai is seeking a Journey Management Executive to monitor and coordinate company vehicle movements, ensuring safe, efficient journeys and timely deliveries across routes.

This role relies on GPS tracking, route planning, ETA/ETD monitoring, and fleet performance reporting, demanding strong attention to detail, multi-vehicle oversight, and proactive communication with drivers and operations teams to resolve issues quickly.

Qualifications

• 2–3 years of experience in transport operations or fleet monitoring.
• Experience with GPS-based journey management and ETA/ETD monitoring.
• Proficiency in Excel and mapping tools like Google Maps.

Responsibilities

• Monitor vehicles and drivers via GPS/fleet systems.
• Prepare daily journey plans with routes and allocations.
• Track progress and identify delays or deviations.
• Coordinate with drivers and operations to ensure timely journeys.
• Update ETA/ETD based on traffic and delays.
• Maintain journey and stoppage records.
• Prepare fleet monitoring reports.
• Escalate critical delays and non-compliance.
• Collaborate with Transport, Fleet, Dispatch, Workshop, Warehouse, Security, and Customer Service.

Skills

GPS/vehicle tracking

Journey planning

ETA/ETD monitoring

Route planning

Communication

Tools

GPS platforms

Microsoft Excel

Google Maps

Power BI

TMS/Telematics

Job description

Job Purpose

The Journey Management Executive will monitor and coordinate the movement of company vehicles and drivers, ensuring safe, efficient, and timely journeys. The role will track vehicles, monitor ETA/ETD, identify delays or route deviations, and coordinate with drivers and operations teams to resolve issues.

Key Responsibilities

• Monitor vehicles and drivers through GPS/fleet management systems.
• Prepare and manage daily journey plans, including routes, driver/vehicle allocation, ETA and ETD.
• Track journey progress and identify delays, prolonged stoppages, route deviations, and other exceptions.
• Coordinate with drivers and operations teams to ensure timely and safe journey completion.
• Monitor and update ETA/ETD based on traffic, road conditions, stoppages, and operational delays.
• Support route planning and maintain approved routes using GPS and digital mapping tools.
• Maintain accurate journey, exception, deviation, and stoppage records.
• Prepare daily/periodic journey management and fleet monitoring reports.
• Escalate critical delays, incidents, breakdowns, route deviations, and driver non-compliance.
• Coordinate closely with Transport, Fleet, Dispatch, Workshop, Warehouse, Security, and Customer Service teams.

Minimum Requirements

• 2-3 years of experience in transport operations, fleet monitoring, logistics coordination, journey management, dispatch, or control room operations.
• Hands-on experience with GPS/vehicle tracking, journey planning, ETA/ETD monitoring, route planning, and stoppage/deviation monitoring.
• Proficiency in Microsoft Excel and Google Maps or similar mapping tools.
• Experience with Fleet Management Systems, Telematics, GPS platforms, TMS, Geofencing, or Power BI is an advantage.
• Experience with heavy trucks/trailers, port, terminal, or industrial-area transportation is preferred.
• Strong geographical awareness, analytical and problem-solving skills, attention to detail, and ability to monitor multiple vehicles simultaneously.
• Strong communication, coordination, decision-making, and follow-up skills.
• Ability to work under pressure with a strong safety-focused mindset.