Telesales – Course Enrollment Advisor – Abu Dhabi

Eton Institute; Abu Dhabi; On-site; AED 56,000 - 89,000; Full time

Job summary

A leading educational organization in Abu Dhabi is seeking passionate sales professionals to join their team. The role requires transforming opportunities into successes by understanding students’ needs and providing outstanding customer service. Ideal candidates have over 2 years of sales and customer service experience, with excellent communication skills. Arabic speakers are preferred. This is a chance to make a significant impact in the education sector while thriving in a dynamic environment.

Qualifications

• 2+ years of proven sales and customer service experience in a dynamic business environment.
• Arabic speaker preferred.
• Ability to understand customer requirements and identify solutions.

Responsibilities

• Contact potential or existing learners to promote services.
• Conduct follow-up and sales calls based on targets.
• Provide outstanding customer service.
• Manage sales coordination from prospecting to closing.
• Handle inquiries and support students via various channels.
• Handle inquiries via in-person, phone, chat, and email to support learners.

Skills

Excellent communication skills

Customer service experience

Ability to work well under pressure

Organised and reliable

IT skills

Ability to work independently

Attention to detail

Job description

Our team has an immediate need for passionatesalesprofessionals. We are looking for someone who loves working with customers and is ready to make a great impact throughsalesachievements.

Your role to play within our team:

You will transform every opportunity into a success, you will demonstrate great values, be adept at identifying our students’ needs, building trust and offering solutions that make students happy, end to end customer service to our students, and help facilitate smooth operations within the business.

Location:

Abu Dhabi, UAE

How you will contribute:

• Contact potential or existing learners to promote our services / close deals
• Carry out follow-up and salescalls with learners, based on the target assigned
• Go the “extra mile” to meet sales targets and facilitate future sales
• Manage the coordination cycle from prospecting to closing a deal
• Providing outstanding customer service!
• Providing frontline support and handling inquiries: interact with existing and potential students either in person or via phone, chat, and email

Skills, Experience, and Competencies:

• 2+ years of proven sales & customer service experience in a dynamic business environment in the education industry. (Preferably)
• Arabic speaker (preferably)
• Excellent communication skills (Mandatory)
• Ability to understand customer requirements and identify solutions
• Ability to work both independently and as part of a team
• Organised, reliable and self-motivated
• Attention to detail and accuracy
• Ability to work well under pressure
• Good Skills in information technology
• Ability take up an afternoon shift