Tele Sales Executive

Remote DXB; Dubai; On-site; AED 78,000 - 100,000; Full time

Job summary

Remote DXB in Dubai is seeking an automotive customer service representative to handle inbound calls, understand customer needs, and recommend appropriate servicing solutions.

You will convert inquiries into confirmed service appointments, respond to basic vehicle servicing questions, and perform follow-ups to boost retention and repeat business.

Qualifications

• Basic knowledge of passenger vehicle servicing.
• Understanding of periodic maintenance schedules and common repair requirements.
• Strong communication and customer relationship management skills.
• Sales-oriented approach with the ability to achieve conversion targets.
• Native Arabic speakers preferred.

Responsibilities

• Handle inbound customer calls in a professional manner
• Understand customer requirements and recommend appropriate automotive service solutions
• Convert customer inquiries into confirmed service appointments
• Respond to basic queries related to vehicle servicing
• Conduct follow-up and service reminder calls to enhance customer retention and repeat business

Skills

Communication skills

Customer relationship management

Sales oriented

Arabic language

Job description

Responsibilities

• Handle inbound customer calls in a professional manner
• Understand customer requirements and recommend appropriate automotive service solutions
• Convert customer inquiries into confirmed service appointments
• Respond to basic queries related to vehicle servicing
• Conduct follow-up and service reminder calls to enhance customer retention and repeat business

Requirements

• Basic knowledge of passenger vehicle servicing
• Understanding of periodic maintenance schedules and common repair requirements
• Strong communication and customer relationship management skills
• Sales-oriented approach with the ability to achieve conversion targets
• Native Arabic speakers preferred