Technician - Managed Services

Convergint; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Convergint is hiring a Technician for full-time on-site maintenance in the United Arab Emirates. You will perform routine and corrective maintenance on security systems, troubleshoot hardware and software, install components, and ensure safety and quality standards are met in a fast-paced environment.

The role emphasizes customer service, teamwork, and professional conduct while supporting 24/7 callout readiness and ongoing skill development within a growing managed services team.

Qualifications

• 1-2 years of experience in security systems.
• UAE experience is a plus.
• High School Diploma and/or relevant institute technical certifications.
• Computer literate.
• Good communication skills (oral and written).

Responsibilities

• Perform corrective maintenance and routine preventative maintenance procedures.
• Attends reactive callouts or on demand callouts within working hours and outside working hours.
• Performs basic troubleshooting which includes hardware and software components.
• Installs or replace hardware components of the system like camera, access control panel, etc.
• Updates Team Leader on the progress of work.
• 24/7 attendance of Rectification callouts.
• Maintains a professional courteous manner with all clients, other contractors, and fellow employees.
• Assures health and safety standards are used which comply with the company guidelines

Skills

Security systems

Troubleshooting

Communication skills

Education

High School Diploma

Technical certifications

Tools

Electrical tools

Fiber splicing unit

ELV cables termination

Job description

Job Description:

Build a career where values meet worldwide opportunity.

Job Description: Technician Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Technician to join our amazing culture. As the Technician you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Technician

Who We Are With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

Job Title: Technician Reporting Line: Reports to: Operations Manager – Managed Services MEA Department / Business Unit: Managed Services Work Location: United Arab Emirates Document Number: Convergint-HR-JD-F-03 | Effective Date: 01 Mar 2026 | V 01.02 Page 1 of 2 Classification: Internal Job Description Job Purpose Responsible for performing basic to intermediate maintenance tasks for security systems which includes installation, basic troubleshooting, repairing and performing preventative maintenance.

What you’ll do with “Our Training and Your Experience”

Job Responsibilities:

• Perform corrective maintenance and routine preventative maintenance procedures within the specified date and time.


• Attends reactive callouts or on demand callouts within working hours and outside working hours. (whichever timing is applicable)


• Performs basic troubleshooting which includes hardware and software components.


• Installs or replace hardware components of the system like camera, access control panel, etc.


• Updates Team Leader on the progress of work.


• 24/7 attendance of Rectification callouts.


• Maintains a professional courteous manner with all clients, other contractors, and fellow employees.


• Assures health and safety standards are used which comply with the company guidelines

What You’ll Need

• 1-2 years’ experienced in security systems


• UAE Experience is a plus


• High School Diploma and/or relevant institute technical certifications

• Computer Literate


• Using basic electrical tools


• Operating a fiber splicing unit


• Termination of various types of ELV cables


• Generic Troubleshooting skills


• Good communication skills (oral and written)


• Driving license is a plus Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Convergint is an Equal Opportunity Employer.

Requirements: