Senior Technician - Managed Services

Convergint; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Convergint Technologies LLC in the United Arab Emirates is seeking a Technician for Managed Services to perform maintenance, install components, and troubleshoot security systems. You will work with hardware such as cameras, access control panels, and related ELV infrastructure, while upholding Convergint’s safety and service standards.

The role requires 1–2 years in security systems, basic electrical/tool proficiency, and strong communication skills.

Qualifications

• 1-2 years’ experience in security systems or ELV environments.
• Proficient with basic electrical tools and fiber splicing.
• Good communication, both written and spoken.
• High school diploma or technical certification relevant to security/ELV fields.

Responsibilities

• Perform basic to intermediate maintenance on security systems, including installations and preventative maintenance.
• Handle reactive callouts during and outside normal hours as needed.
• Troubleshoot hardware and software components and replace faulty parts.
• Maintain professional communication with clients and team members; ensure health and safety standards.

Skills

Troubleshooting

Communication skills

Education

High School Diploma or equivalent

Technical certifications

Tools

Fiber splicing unit

Electrical tools

ELV cable termination tools

Job description

Build a career where values meet worldwide opportunity.Job Description: Technician - Managed ServicesConvergint is looking for a full-time, enthusiastic, results driven and forward-thinking Technician to join our amazing culture. As the Technician you are a part of a dynamic team that allows you to grow as Convergint grows.For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.Who You AreYou have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional TechnicianWho We AreWith 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.Job Title: Technician - Managed ServicesReporting Line: Reports to: Operations Manager – Managed Services MEADepartment / Business Unit: Managed ServicesWork Location: United Arab EmiratesJob PurposeResponsible for performing basic to intermediate maintenance tasks for security systems which include installation, basic troubleshooting, repairing, and preventative maintenance.What you’ll do with “Our Training and Your Experience”Job Responsibilities:• Perform corrective maintenance and routine preventative maintenance procedures within the specified date and time.• Attends reactive callouts or on-demand callouts within working hours and outside working hours. (whichever timing is applicable)• Performs basic troubleshooting which includes hardware and software components.• Installs or replaces hardware components of the system like a camera, access control panel, etc.• Updates Team Leader on the progress of work. • 24/7 attendance of Rectification callouts.• Maintains a professional courteous manner with all clients, other contractors, and fellow employees• Assures health and safety standards are used which comply with the company guidelinesWhat You’ll Need• 1-2 years’ experienced in security systems• UAE Experience is a plus• High School Diploma and/or relevant institute technical certifications Requirements:• Computer Literate• Using basic electrical tools• Operating a fiber splicing unit• Termination of various types of ELV cables• Generic Troubleshooting skills• Good communication skills (oral and written)• Driving license is a plusConvergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available.Convergint is an Equal Opportunity Employer.