Senior Technician - Managed Services

Convergint; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Convergint is hiring a full-time Technician for Managed Services in the United Arab Emirates. You will perform maintenance, troubleshooting, and installations on security systems, including cameras and access control. The role requires 1–2 years in security systems, basic electrical tools, and strong communication skills.

On-site work in UAE with 24/7 call readiness and a focus on safety and professional client interaction. UAE experience is a plus, and driving license is beneficial.

Qualifications

• 1-2 years’ experience in security systems.
• UAE experience is a plus.
• High School Diploma and/or relevant technical certifications.
• Computer literate.
• Using basic electrical tools.
• Operating a fiber splicing unit.
• Termination of various types of ELV cables.
• General troubleshooting skills.
• Good communication skills (oral and written).
• Driving license is a plus.

Responsibilities

• Perform corrective maintenance and routine preventative maintenance procedures.
• Attend reactive callouts or on-demand callouts during and outside working hours.
• Perform basic troubleshooting including hardware and software components.
• Install or replace hardware components (e.g., cameras, access control panels).
• Update Team Leader on work progress.
• Be on 24/7 call for rectification when required.
• Maintain a professional, courteous manner with clients and colleagues.
• Ensure health and safety standards are followed as per company guidelines.

Skills

Security systems

Troubleshooting

Communication skills

Computer literacy

Education

High School Diploma or technical certification

Tools

Fiber splicing unit

Electrical tools

Job description

Job Description:

Build a career where values meet worldwide opportunity.

Job Description: Technician - Managed Services

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Technician to join our amazing culture. As the Technician you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Technician

Who We Are

With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

Job Title: Technician - Managed Services

Reporting Line: Reports to: Operations Manager - Managed Services MEA

Department / Business Unit: Managed Services

Work Location: United Arab Emirates

Job Purpose

Responsible for performing basic to intermediate maintenance tasks for security systems which include installation, basic troubleshooting, repairing, and preventative maintenance.

Job Responsibilities

What you’ll do with “Our Training and Your Experience”

• Perform corrective maintenance and routine preventative maintenance procedures within the specified date and time.
• Attends reactive callouts or on-demand callouts within working hours and outside working hours. (whichever timing is applicable)
• Performs basic troubleshooting which includes hardware and software components.
• Installs or replaces hardware components of the system like a camera, access control panel, etc.
• Updates Team Leader on the progress of work.
• 24/7 attendance of Rectification callouts.
• Maintains a professional courteous manner with all clients, other contractors, and fellow employees
• Assures health and safety standards are used which comply with the company guidelines

What You’ll Need

• 1-2 years’ experienced in security systems
• UAE Experience is a plus
• High School Diploma and/or relevant institute technical certifications Requirements:
• Computer Literate
• Using basic electrical tools
• Operating a fiber splicing unit
• Termination of various types of ELV cables
• Generic Troubleshooting skills
• Good communication skills (oral and written)
• Driving license is a plus

Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Convergint is an Equal Opportunity Employer.