Senior Technician - Managed Services

Convergint; Dubai; On-site; AED 48,000 - 60,000; Full time

Job summary

Convergint Technologies LLC is seeking a Technician - Managed Services in the United Arab Emirates. You will perform basic to intermediate maintenance on security systems, handle installations and troubleshooting, and participate in 24/7 on-call rectification to ensure uptime and safety across client sites.

The role requires 1–2 years of security systems experience, UAE experience is a plus, and a high school diploma or technical certifications.

Qualifications

• 1–2 years experience in security systems.
• UAE experience is a plus.
• High School Diploma or technical certifications.
• Computer literate and able to use basic electrical tools.

Responsibilities

• Perform basic to intermediate maintenance on security systems.
• Install, troubleshoot, repair and perform preventative maintenance.
• Attend reactive callouts within working hours and on-call as needed.
• Update the Team Leader on progress; maintain health and safety standards.

Skills

Security systems

Troubleshooting

Communication skills

Electrical tools

Education

High School Diploma

Technical certifications

Tools

Fiber splicing unit

Job description

Build a career where values meet worldwide opportunity.Job Description: Technician - Managed ServicesConvergint is looking for a full-time, enthusiastic, results driven and forward-thinking Technician to join our amazing culture. As the Technician you are a part of a dynamic team that allows you to grow as Convergint grows.For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.Who You AreYou have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and at home. You want to grow with us and deliver results as an exceptional TechnicianWho We AreWith 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.Job Title:Technician - Managed ServicesReporting Line:Reports to: Operations Manager – Managed Services MEADirect Reports: NoneDepartment / Business Unit:Managed ServicesWork Location:United Arab EmiratesJob PurposeResponsible for performing basic to intermediate maintenance tasks for security systems which include installation, basic troubleshooting, repairing, and preventative maintenance.What you’ll do with “Our Training and Your Experience”Perform corrective maintenance and routine preventative maintenance procedures within the specified date and time.Attends reactive callouts or on-demand callouts within working hours and outside working hours. (whichever timing is applicable)Performs basic troubleshooting which includes hardware and software components. Installs or replaces hardware components of the system like a camera, access control panel, etc.Updates Team Leader on the progress of work. 24/7 attendance of Rectification callouts.Maintains a courteous professional manner with all clients, other contractors, and fellow employees.Assures health and safety standards are used which comply with the company guidelinesKey RelationshipsInternal:Operations Manager – Managed Services MEATechnical Managed – Managed ServicesEngineers, Team LeadersAudit & HSEAccount ExecutivesLogisticsExternal:ClientJob DimensionsDirect Reports: NoneGeographical Scope: Middle East & AfricaWhat You’ll Need1-2 years’ experience in security systems.UAE Experience is a plus.High School Diploma and/or relevant institute technical certifications.Requirements:Computer Literate.Using basic electrical tools.Operating a fiber splicing unit.Termination of various types of ELV cables.Generic Troubleshooting skills.Good communication skills (oral and written).Driving license is a plus.Convergint is an Equal Opportunity Employer.Visit our Convergint careers site to learn more about the company and the exciting opportunities available.Convergint is an Equal Opportunity Employer.