Technician - Managed Services

Convergint System Integrations LLC S.O.C; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

Convergint is seeking a Technician in the United Arab Emirates to join our Managed Services team. You will perform basic to intermediate maintenance, installation, and troubleshooting of security systems, ensuring safety and quality in every task.

You bring 1–2 years of security systems experience, are computer literate, able to work with electrical tools, and willing to respond to callouts. UAE experience is a plus, and a driving license is helpful.

Qualifications

• 1-2 years’ experience in security systems.
• UAE experience is a plus.
• High School Diploma and/or relevant institute technical certifications.

Responsibilities

• Perform corrective maintenance and routine preventative maintenance procedures within the specified date and time.
• Attends reactive callouts or on demand callouts within working hours and outside working hours.
• Performs basic troubleshooting which includes hardware and software components.
• Installs or replaces hardware components of the system like camera, access control panel, etc.
• Updates Team Leader on the progress of work.
• Maintains a professional courteous manner with all clients, other contractors, and fellow employees.
• Assures health and safety standards are used which comply with the company guidelines.

Education

High School Diploma or technical certification

Tools

Fiber splicing unit

Electrical tools

Job description

Build a career where values meet worldwide opportunity. Job Description: Technician Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Technician to join our amazing culture. As the Technician you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Technician

Who We Are With 20 years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

Job Title: Technician

Reporting Line: Reports to: Operations Manager – Managed Services

ME Complete: -- Department / Business Unit: Managed Services

Work Location: United Arab Emirates

Job Purpose Responsible for performing basic to intermediate maintenance tasks for security systems which includes installation, basic troubleshooting, repairing and performing preventative maintenance.

Job Responsibilities:

• Perform corrective maintenance and routine preventative maintenance procedures within the specified date and time.
• Attends reactive callouts or on demand callouts within working hours and outside working hours. (whichever timing is applicable)
• Performs basic troubleshooting which includes hardware and software components.
• Installs or replace hardware components of the system like camera, access control panel, etc.
• Updates Team Leader on the progress of work.
• 24/7 attendance of Rectification callouts.
• Maintains a professional courteous manner with all clients, other contractors, and fellow employees.
• Assures health and safety standards are used which comply with the company guidelines

What You’ll Need

• 1-2 years’ experienced in security systems
• UAE Experience is a plus
• High School Diploma and/or relevant institute technical certifications

Requirements:

• Computer Literate
• Using basic electrical tools
• Operating a fiber splicing unit
• Termination of various types of ELV cables
• Generic Troubleshooting skills
• Good communication skills (oral and written)
• Driving license is a plus

Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Convergint is an Equal Opportunity Employer.

Culture first since day one.

From a single vision in 2001 to a global community of colleagues today, Convergint’s story is defined by people, purpose, and progress.

Every milestone reflects our belief that when we put people first, extraordinary things happen.

What began as a values-driven mission has grown into a worldwide commitment to service, innovation, and partnership that continues to shape our future.