Technical Writer - BA

Dicetek LLC; Dubai; On-site; AED 100,000 - 120,000; Full time

Job summary

A technology services company in Dubai seeks an experienced Technical Writer to develop user manuals, installation guides, and API documentation for its suite of enterprise software products. The role involves collaborating with software engineers and ensuring excellent clarity and accuracy of technical documents. Candidates should have at least 5 years of relevant experience, a strong command of technical writing, and the ability to manage documentation projects effectively.

Qualifications

• 5 years of experience as a Technical Writer in an IT environment.
• Expertise in creating user manuals, installation guides, and API documentation.
• Proficient in collaborating with engineers to document software features.

Responsibilities

• Create and maintain user manuals and documentation for enterprise software.
• Ensure accuracy and clarity of technical documents through collaboration.
• Manage documentation projects to meet deadlines and quality benchmarks.

Skills

Technical writing

Research and analysis

Proficiency with Microsoft Office

Proficiency with MS Visio

Interpersonal communication

Attention to detail

Job description

5 years of Experience as Technical Writer for Information Technology organization/department.

Created and maintained user manuals, installation guides, and API documentation for a suite of enterprise software products.

Collaborated with software engineers to document new features and updates, ensuring accuracy and comprehensibility.

Implemented a new documentation template and style guide, improving consistency across all technical documents.

Managed documentation projects from inception to completion, meeting all deadlines and quality benchmarks.

Conducted user testing on documentation usability, making iterative improvements based on feedback.

Maintaining documents in centralized repository with timely revisions.

Technical Competencies

• Writing and Editing: Expertise in technical writing, with a strong command of grammar, style, and clarity.
• Research and Analysis: Ability to understand complex technical concepts and translate them into easily understandable content.
• Technical Skills: Proficiency with tools like Microsoft Office, MS Visio
• Communication: Strong interpersonal skills for effective collaboration with cross-functional teams.
• Attention to Detail: High level of accuracy and attention to detail in documentation.