Tech Support & App Engineer - Emergency Lighting
Eaton
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Job summary
Eaton is seeking a Technical Support Engineer & Application Engineer for its Emergency Lighting team in Dubai. The role provides technical support, troubleshooting, and solutions to customers, with emphasis on demonstrations and staff training. The candidate will interact with sales, develop documentation, and stay current with regulatory standards.
The position offers a hybrid work model in Dubai, with opportunities for growth within a global power management company.
Qualifications
- Graduate engineering degree in electrical, mechanical, or industrial engineering
- Minimum 7 years of techno-commercial experience in emergency lighting systems
Responsibilities
- Provide technical support and troubleshoot emergency lighting systems.
- Conduct product demonstrations, training sessions, and technical presentations.
- Collaborate with sales to understand customer requirements and provide solutions.
- Develop and maintain technical documentation such as manuals, guides, FAQs.
- Stay updated on industry trends and local regulations.
- Provide feedback to product development based on customer input.
- Ensure compliance with local regulations and standards.
Skills
Education
Tools
Job description
Eaton is seeking a Technical Support Engineer & Application Engineer for its Emergency Lighting team in Dubai. The role provides technical support, troubleshooting, and solutions to customers, with emphasis on demonstrations and staff training. The candidate will interact with sales, develop documentation, and stay current with regulatory standards.
The position offers a hybrid work model in Dubai, with opportunities for growth within a global power management company.
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