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A luxury hotel brand in the United Arab Emirates is seeking a Team Leader for its Transportation team. The role involves overseeing daily activities, guiding staff, and ensuring exceptional service to guests. Ideal candidates should have over a year of experience in luxury hospitality, strong multitasking abilities, and excellent customer service skills. The position offers a tax-free salary in AED, generous benefits including hotel discounts, healthcare, and other perks, making it an attractive opportunity in the hospitality industry.
United Arab Emirates
About Jumeriah & The Hotel
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Designed as a destination in its own right, Jumeirah Marsa Al Arab sets a new standard in global hospitality. Featuring an avant-garde design by architect Shaun Killa, Jumeirah Marsa Al Arab includes a hotel with 387 rooms and suites, 82 luxury residences, an 82-berth superyacht marina by D-Marin and The Fore, where four restaurants join together to bring guests the best dishes from around the world.
Explore new worlds of wellness, gastronomy and mixology. Spacious rooms and residences all come with outdoor terraces and floor-to-ceiling windows designed to maximise their shimmering views across the Arabian Gulf. Landscaped grounds conceal five pools that cater to the needs of every visitor, from families to spa seekers. Wellness is redefined with three floors of spa space, where there are dedicated women only spaces and where treatment rooms segue to private terraces and the ocean beyond. Meanwhile, the look and feel of the 10 restaurants and 9 bars are inspired by destinations across the world and designed to appeal to a well-travelled clientele.
Guests are invited to spend precious time with family and friends, celebrate or simply enjoy the quiet luxury of time by the water.
About The Job
An opportunity has arisen for a Team Leader to join our team of Transportation at Jumeirah Marsa Al Arab - Hotel. The main duties and responsibilities of this role:
Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
Ensure personnel, clients, and guests are greeted and attended professionally and discreetly.
Compile duty rosters and advise on changes as necessary.
Prepare reports and maintain appropriate filing systems.
Manage stock, inventories, vendor directories, and contract agreements.
About You
Minimum of 1 year luxury hospitality experience in a similar role
Ability to multitask and work under pressure in a fast-paced environment
Fluency in English; additional language skills are a plus
Excellent listening skills and customer orientation
Adaptability and appreciation of cultural diversity
About The Benefits
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.