Team Lead, Relationship Management - Dubai (Arabic/Hindi)

Generative Futures; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

Generative Futures in Dubai seeks a commercially driven Team Lead for Relationship Management (Arabic / Hindi). The role leads a small team across the full client lifecycle, from qualifying leads to portfolio growth and retention, with emphasis on deposits and trading activity.

Ideal candidates have 6–8 years in CFD/FX relationship management, a track record of achieving targets, and fluency in English plus Arabic or Hindi. Dubai-based, full-time position.

Qualifications

• 6-8 years in relationship management or sales within CFD/FX brokerage
• Proven track record against conversion and portfolio growth targets
• Strong knowledge of FX/CFD markets and client lifecycle
• Proficient in CRM and reporting
• Fluent English plus Arabic or Hindi
• Dubai-based

Responsibilities

• Lead, coach and develop a small team of Relationship Managers, owning day-to-day performance against commercial targets
• Drive the full client lifecycle, from lead conversion and activation through to portfolio growth, retention and reactivation
• Step in on high-value conversions, complex client conversations and team-level escalations
• Coach the team on account planning, commercial conversations and growing deposits and trading activity
• Track team KPIs, keep CRM discipline tight, and report performance and insights to management
• Work closely with Customer Service, Product, Marketing, Partnerships, Payments and Compliance
• Where applicable, manage your own client portfolio and personal commercial targets

Skills

Relationship management

Team leadership

Sales

CRM reporting

FX/CFD markets knowledge

English & Arabic or Hindi

Tools

CRM platforms

Sales management tools

Job description

Generative Futures in Dubai seeks a commercially driven Team Lead for Relationship Management (Arabic / Hindi). The role leads a small team across the full client lifecycle, from qualifying leads to portfolio growth and retention, with emphasis on deposits and trading activity.

Ideal candidates have 6–8 years in CFD/FX relationship management, a track record of achieving targets, and fluency in English plus Arabic or Hindi. Dubai-based, full-time position.