SUPERVISOR

Capital Motion; Abu Dhabi; On-site; AED 56,000 - 89,000; Full time

Benefits offered by this job

Residence visa

Accommodation allowance

Transportation allowance

Annual paid leave

Health insurance

Uniforms

Duty meals

Tips & bonuses

Exclusive discounts

Job summary

Capital Motion operates leading UAE restaurants and seeks an Outlet Supervisor to oversee daily venue operations at Yas Bay, Abu Dhabi. You will lead a diverse team, ensure exceptional guest service, and maintain cleanliness, safety, and service standards across shifts.

With 2–3 years of supervisory hospitality experience, you will manage scheduling, train staff, and coordinate with kitchen and service teams to deliver timely orders.

Qualifications

• Minimum 2–3 years of supervisory experience in hospitality or F&B.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Solid understanding of service operations and guest relations.
• Ability to multitask and remain calm under pressure.
• Proficiency in POS systems and basic administrative tasks.
• Professional appearance and grooming.
• Flexibility to work shifts, weekends, and holidays.

Responsibilities

• Supervise and coordinate daily outlet operations to ensure smooth service flow.
• Monitor staff performance and provide guidance, support, and feedback.
• Ensure all team members adhere to company policies, grooming standards, and service protocols.
• Assist in scheduling shifts and managing staff attendance and productivity.
• Maintain high standards of cleanliness, organization, and safety across the outlet.
• Handle guest inquiries, complaints, and special requests with professionalism and care.
• Support inventory control, stock rotation, and requisition processes.
• Collaborate with kitchen and service teams to ensure timely and accurate order delivery.
• Conduct pre-shift briefings and participate in training sessions.
• Ensure compliance with health, safety, and hygieneregulations.
• Lead by example in delivering warm, attentive, and personalized service.
• Resolve guest concerns promptly and effectively to ensure satisfaction.
• Promote a welcoming and positive atmosphere for guests and staff alike.
• Monitor guest feedback and suggest improvements to enhance service quality.

Skills

Leadership

Team management

Communication

Guest relations

Multitasking

Shift scheduling

POS proficiency

Grooming standards

Flexibility

Tools

POS systems

Job description

Company Description

Capital Motion owns and operates some of the UAE’s leading licensed restaurants, delivering high-quality dining experiences across diverse concepts. As a growing hospitality group, we are continuously looking for passionate and motivated individuals to join our team.

We are currently hiring for various roles within restaurant operations, including F&B service, waitresses/waiters, hostesses, kitchen and bar operations, and venue management.

All positions offer a competitive and complete employment package, including residence visa, accommodation allowance, transportation allowance, annual paid leave, health insurance, and basic salary. Operations staff are provided with uniforms, duty meals, and have the opportunity to earn tips, incentives, and performance-based bonuses. Employees also enjoy exclusive discounts across Capital Motion restaurants.

Job Description

As an Outlet Supervisor at CapitalMotion, you will be responsible for overseeing daily operations, ensuringexceptional guest service, and supporting team performance. You will act as akey link between management and frontline staff, ensuring that servicestandards, cleanliness, and operational efficiency are consistently maintained.This role requires strong leadership, attention to detail, and a proactiveapproach to problem-solving.

Key Responsibilities

• Supervise and coordinate daily outlet operations to ensuresmooth service flow.
• Monitor staff performance and provide guidance, support,and feedback.
• Ensure all team members adhere to company policies,grooming standards, and service protocols.
• Assist in scheduling shifts and managing staff attendanceand productivity.
• Maintain high standards of cleanliness, organization, andsafety across the outlet.
• Handle guest inquiries, complaints, and special requestswith professionalism and care.
• Support inventory control, stock rotation, and requisitionprocesses.
• Collaborate with kitchen and service teams to ensuretimely and accurate order delivery.
• Conduct pre-shift briefings and participate in trainingsessions.
• Ensure compliance with health, safety, and hygieneregulations.
• Lead by example in delivering warm, attentive, andpersonalized service.
• Resolve guest concerns promptly and effectively to ensuresatisfaction.
• Promote a welcoming and positive atmosphere for guests andstaff alike.
• Monitor guest feedback and suggest improvements to enhanceservice quality.

Teamwork and Communication

• Foster a collaborative and respectful team environment.
• Communicate clearly with all departments to ensureoperational alignment.
• Motivate staff to achieve performance goals and upholdbrand standards.
• Assist in onboarding and training new team members.

Qualifications

Qualifications & Skills

• Minimum 2–3 years of supervisory experience in hospitalityor F&B.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Solid understanding of service operations and guestrelations.
• Ability to multitask and remain calm under pressure.
• Proficiency in POS systems and basic administrative tasks.
• Professional appearance and grooming.
• Flexibility to work shifts, weekends, and holidays.

Physical Requirement

• Ability to stand and move for extended periods.
• Capable of lifting and carrying items up to 25 lbs.
• Perform physical tasks such as bending, reaching, andclimbing stairs.
• Manual dexterity for handling trays, utensils, and POSequipment.

Additional Information

• The work location is Yas Bay, Waterfront, Y as Island, Abu Dhabi.
• Please ensure you are willing and able to work within the Abu Dhabi area before applying.