Job posted on
25/11/2025
Location
Function
IT Department
Department
INFORMATION TECHNOLOGY
Designation
SENIOR IT OFFICER
Entity
Number of Position(s)
1
Openings Valid Till
25/12/2025
Company Description
Capital Motion owns and operates some of the leading licensed restaurants in the UAE and we are currently hiring. Our available jobs are related to restaurant operations, including F&B service, waitresses/waiters, hostesses, kitchen and bar operations as well as venue management.
All our jobs offer a complete package with residence visa, accommodation, transportation, annual paid vacation, health insurance in addition to basic salary.
Job Description
The Senior IT Officer at Capital Motionis responsible for supporting and maintaining the company’s IT infrastructureacross all hospitality and F&B venues. This includes hardware, software,networking, POS systems, and user support. The role ensures smooth technologyoperations, data security, and system reliability to support businesscontinuity and enhance guest experience.
Key Responsibilities
IT Infrastructure Management
- Maintain and monitor allhardware and software systems including servers, workstations, printers,and network devices.
- Ensure reliable internetconnectivity and secure network access across all venues.
- Manage system updates,backups, and antivirus protection.
User Support & Troubleshooting
- Provide technical support tostaff across departments and venues.
- Troubleshoot hardware,software, and connectivity issues in a timely and professional manner.
- Train staff on basic ITprocedures and system usage when necessary.
POS & Hospitality Systems Support
- Maintain and supportPoint-of-Sale (POS) systems and ensure integration with reporting tools.
- Coordinate with vendors forsystem upgrades, troubleshooting, and maintenance.
- Ensure smooth operation ofreservation, inventory, and guest management systems.
Security & Compliance
- Implement and monitorcybersecurity protocols to protect company data and systems.
- Ensure compliance with dataprotection regulations and internal IT policies.
- Manage user access controlsand permissions.
- Maintain an inventory of ITequipment and software licenses.
- Coordinate with external ITservice providers and vendors for procurement and support.
- Assist in evaluating andrecommending new technologies to improve operational efficiency.
Reporting & Documentation
- Maintain documentation of ITsystems, configurations, and procedures.
- Prepare regular reports onsystem performance, incidents, and IT-related expenditures.
Key Job Tasks:
- Install and configure hardware and software.
- Monitor system performance and resolve issues proactively.
- Support remote access and mobile device management.
- Manage email systems and cloud-based tools.
- Assist in setting up AV equipment for meetings and events.
Qualifications
- Bachelor’s degree ininformation technology, Computer Science, or related field.
- 2–4 years of experience in ITsupport or systems administration, preferably in hospitality or F&B.
- Strong knowledge of Windows andMac OS environments, networking, and cloud platforms.
- Experience with POS systems andhospitality software (e.g., Oracle, Micros, etc.) is a plus.
- Excellent troubleshooting andproblem-solving skills.
- Strong communication andinterpersonal abilities.
- Ability to work independentlyand manage multiple tasks.
- Flexibility to support venuesduring evenings, weekends, or events as needed.
OTHER
- Performs other related tasks as assigned by management.
Additional Information
- The work location isYas Island, Abu Dhabi.
- Please ensure you are willing and able to work within the Abu Dhabi area before applying.