Strategic Operations Lead: HR, Billing & Compliance

SmartRecruiters, Inc.; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

CNS is a technology company in the UAE seeking a Business Operations Manager to oversee day-to-day operations, including talent acquisition, HR processes, onboarding, inductions, training, and staff performance management, as well as sales operations through AR collections.

You will lead cross-functional teams, ensure compliance with ISO standards, optimize workflows, control costs, manage IT assets and documentation in systems like SmartRecruiters, and report KPIs to the Business Unit Director.

Qualifications

• Bachelor’s degree in Business Administration, HR, or related field.
• 6–10 years of experience in operations, HR, or business management roles.
• Experience in staffing, outsourcing, or service-based environments preferred.

Responsibilities

• Oversee day-to-day operations for EoD including TA, HR processes, onboarding, inductions, training, staff handling and performance feedback.
• Oversee accounts receivable, invoicing and collections.
• Maintain records related to client contracts, mobilization, invoicing and correspondence.
• Drive process improvements and operational efficiency.
• Oversee IT assets, hardware allocation, and logistics to optimize costs.
• Ensure policy adherence, regulatory compliance and ISO standards.

Skills

HR operations

Stakeholder management

People management

Communication

Multitasking

Problem solving

SmartRecruiters

Education

Bachelor's degree in Business Administration, HR, or related field

Tools

SmartRecruiters

Job description

CNS is a technology company in the UAE seeking a Business Operations Manager to oversee day-to-day operations, including talent acquisition, HR processes, onboarding, inductions, training, and staff performance management, as well as sales operations through AR collections.

You will lead cross-functional teams, ensure compliance with ISO standards, optimize workflows, control costs, manage IT assets and documentation in systems like SmartRecruiters, and report KPIs to the Business Unit Director.