Strategic Key Accounts Executive – Growth & Service

Averda; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Averda is seeking a dynamic Key Accounts Executive to manage strategic accounts, drive revenue growth, and ensure long-term customer satisfaction. You will upsell and cross-sell services while coordinating with internal teams to deliver exceptional waste management solutions.

The role requires strong communication, negotiation, and problem-solving skills, with UAE experience and driving license preferred, to maintain high client service levels and foster lasting partnerships.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 5 years in Key Account Management / CRM, preferably in waste management or services.
• Strong comms, negotiation and problem-solving skills.
• UAE driving license mandatory; UAE experience preferred.

Responsibilities

• Manage relationships with key customers and ensure high satisfaction.
• Be primary contact for accounts, address service needs and issues.
• Coordinate with Ops, Customer Service, Finance for service delivery.
• Monitor performance, feedback, complaints and SLAs.
• Identify opportunities for account growth and additional services.
• Support renewals, quotes and account reviews.
• Prepare regular customer reports and maintain records.

Skills

Key Account Management

Customer Relationship Management

Negotiation

Communication

Problem-solving

Commercial awareness

MS Office proficiency

CRM systems

Education

Bachelor's degree in Business Administration

Tools

CRM systems

MS Office

Job description

Averda is seeking a dynamic Key Accounts Executive to manage strategic accounts, drive revenue growth, and ensure long-term customer satisfaction. You will upsell and cross-sell services while coordinating with internal teams to deliver exceptional waste management solutions.

The role requires strong communication, negotiation, and problem-solving skills, with UAE experience and driving license preferred, to maintain high client service levels and foster lasting partnerships.