Strategic Freight & Pharma Sales Executive

Total Freight International; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Total Freight International in Dubai is expanding its Customer Service & Commercial Executive team to drive growth across General Cargo, DG, OOG and Cold-Chain Pharmaceutical Logistics in the UAE. You will target new B2B opportunities and manage strategic accounts with a focus on quality and results.

The role requires strong negotiation and CRM skills, with collaboration across operations and compliance to ensure flawless execution and customer satisfaction.

Qualifications

• 2 to 5 years of proven experience in freight forwarding sales or logistics business development in the UAE market.
• Strong knowledge of air and sea freight, general cargo and DG handling.
• Practical experience with GDP and cold-chain pharmaceutical logistics is a strong advantage.
• Proven track record of consistently meeting or exceeding revenue and gross margin targets.
• Strong negotiation, relationship-building and client presentation skills.
• Proficiency in CRM pipeline management.

Responsibilities

• Identify, qualify and convert new B2B business opportunities across the UAE logistics market to grow the pipeline and revenue.
• Manage client inquiries and deliver GDP-compliant transport solutions tailored to temperature-sensitive pharmaceutical and specialised cargo.
• Negotiate competitive freight rates with carriers, airlines and overseas partners to create winning pricing proposals, RFQs and RFPs.
• Conduct regular business reviews with key accounts, build long-term relationships and maximise account profitability.
• Maintain complete pipeline visibility, forecasts and lead activity in the CRM to consistently achieve monthly and quarterly targets.
• Collaborate closely with operations, compliance and quality teams to ensure flawless execution and customer satisfaction.

Skills

Negotiation

Relationship building

Client presentations

CRM management

Tools

CRM systems

Job description

Total Freight International in Dubai is expanding its Customer Service & Commercial Executive team to drive growth across General Cargo, DG, OOG and Cold-Chain Pharmaceutical Logistics in the UAE. You will target new B2B opportunities and manage strategic accounts with a focus on quality and results.

The role requires strong negotiation and CRM skills, with collaboration across operations and compliance to ensure flawless execution and customer satisfaction.