Strategic Account Manager, UAE - HR & Workplace Solutions

Great Place To Work Middle East; Abu Dhabi; Hybrid; AED 180,000 - 260,000; Full time

Job summary

Great Place To Work Middle East is hiring an Account Manager to manage, retain, and grow our UAE client portfolio. You will own client relationships from onboarding through renewal, ensuring a seamless experience and sustained partnership success.

You will collaborate with HR leaders, executives, and internal teams to address priorities and expand partnerships. You will lead onboarding, renewals, and account plans, while coordinating with Customer Success, Operations, Finance, Marketing, and

Qualifications

• Minimum 4 years in Account Management, Customer Success, CRM, or SaaS.
• Experience managing corporate client portfolios and renewals.
• Ability to engage with HR leaders, directors, and C-level executives.
• Proven track record in upsell and cross-sell within UAE markets.

Responsibilities

• Manage a portfolio of UAE client accounts, ownership from onboarding to renewal.
• Lead onboarding and coordinate with Customer Success and Operations.
• Build and maintain relationships with HR leaders and key decision-makers.
• Prepare renewal proposals, quotations, and commercial recommendations.
• Drive renewal forecasts and account growth against targets.
• Coordinate with Marketing, Finance, and Events for client participation and case studies.

Skills

Account management

Client relationship management

Sales negotiation

Cross-functional collaboration

Project coordination

Education

Bachelor’s degree in Business Administration, Marketing, Human Resources, Communications, or related field

Tools

Zoho CRM

Salesforce

HubSpot

Job description

Great Place To Work Middle East is hiring an Account Manager to manage, retain, and grow our UAE client portfolio. You will own client relationships from onboarding through renewal, ensuring a seamless experience and sustained partnership success.

You will collaborate with HR leaders, executives, and internal teams to address priorities and expand partnerships. You will lead onboarding, renewals, and account plans, while coordinating with Customer Success, Operations, Finance, Marketing, and