Strategic Account Manager – Electronics & Ecommerce Growth

noon; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

noon is building an ecosystem of digital products and services across the Middle East. We are seeking an Account Manager to own the category from business development to growth, building relationships, exploring growth opportunities and delivering an exceptional customer experience.

The role sits within the Commercial team and requires strong SQL skills, 4+ years of experience, and a fast-moving, entrepreneurial mindset suitable for the on-demand ecommerce landscape in Dubai.

Qualifications

• Experience in on-demand services and ecommerce industries.
• Minimum 4 years of overall experience.
• Proficient in SQL.
• Strong analytical and communication skills.
• Entrepreneurial and proactive attitude.

Responsibilities

• Develop and manage strategic relationships with key partners.
• Responsible for end-to-end selection & category growth.
• Manage inventory and content health.
• Ensure best in class customer experience through merchandising and knowledge of customer journey for the category.
• Actively track commercial KPIs and explore opportunities to maximize seller performance and efficiency.
• Competitive analysis and benchmarking.
• Weekly reporting and updates to management on seller statuses.
• Become the main stakeholder in portfolio performance.
• Run root cause analyses to explain poor store performance.

Skills

SQL

Analytical thinking

Communication

Teamwork

Problem solving

Job description

noon is building an ecosystem of digital products and services across the Middle East. We are seeking an Account Manager to own the category from business development to growth, building relationships, exploring growth opportunities and delivering an exceptional customer experience.

The role sits within the Commercial team and requires strong SQL skills, 4+ years of experience, and a fast-moving, entrepreneurial mindset suitable for the on-demand ecommerce landscape in Dubai.