Key Account Manager – eCommerce

applydubaijob.com; Dubai; On-site; AED 167,000 - 246,000; Full time

Job summary

SEAD is recruiting a Key Account Manager – eCommerce to drive commercial growth in Dubai. The role focuses on building joint business plans, negotiating trade terms and visibility agreements, and coordinating with brand principals, distributors, and regional online retail platforms.

The role requires at least 4 years of dedicated KAM experience in eCommerce and deep knowledge of regional marketplaces, with a focus on data-driven growth and cross-functional collaboration.

Qualifications

• Minimum 4 years experience in eCommerce Key Account Management.
• Proven track record in brand growth & business development.
• Deep expertise in regional eCommerce, Q-Commerce, & aggregator platforms.
• Skilled in BDA negotiations & trade term negotiations.
• Must currently reside in Dubai.

Responsibilities

• Formulate and execute strategic joint business plans (JBPs) to drive revenue growth across assigned eCommerce accounts.
• Direct commercial negotiations, including trade terms, BDAs, promotional campaigns, and brand visibility investments.
• Build and sustain partnerships with brand principals, distributors, and online platform account teams.
• Monitor channel sales data, analyze performance metrics, and translate consumer insights into actionable growth tactics.
• Partner with internal cross-functional teams to ensure inventory forecasting, marketing alignment, and operational execution.

Skills

4+ years experience

Brand growth

Business development

BDA negotiations

Trade term negotiations

Education

Bachelor’s Degree in Business Administration/Marketing/Commerce

Job description

Job Title: Key Account Manager – eCommerce

Company: SEAD

Location: Dubai, United Arab Emirates

Employment Type: Full Time

Salary Range: AED 15,000 – AED 22,000 per month (Estimated)

Candidate Prerequisites: Minimum 4 Years Experience in eCommerce Key Account Management | Proven Track Record in Brand Growth & Business Development | Deep Expertise in Regional eCommerce, Q-Commerce, & Aggregator Platforms | Skilled in BDA & Trade Term Negotiations | Must Currently Reside in Dubai

Role Overview SEAD is recruiting a Key Account Manager – eCommerce to drive commercial growth and manage strategic brand relationships in Dubai. The role focuses on building joint business plans, negotiating trade terms and visibility agreements, analyzing sales data, and coordinating across brand principals, distributors, and regional online retail platforms.

Key Responsibilities

• Formulate and execute strategic joint business plans (JBPs) to drive revenue growth across assigned eCommerce accounts.
• Direct commercial negotiations, including trade terms, business development agreements (BDAs), promotional campaigns, and brand visibility investments.
• Build and sustain partnerships with brand principals, supply chain distributors, and online platform account teams.
• Monitor channel sales data, analyze performance metrics, and turn consumer insights into actionable account growth tactics.
• Partner with internal cross-functional teams to ensure smooth inventory forecasting, marketing alignment, and operational execution.

Requirements & Qualifications

Education & Experience: Bachelor’s Degree in Business Administration, Marketing, Commerce, or a related field with at least 4 years of dedicated Key Account Management experience within an agency, brand, or eCommerce platform environment.

Industry Expertise: Comprehensive working knowledge of regional eCommerce, Q-Commerce, and marketplace aggregator ecosystems.

Core Competencies: BDA negotiations, trade terms management, data-driven sales planning, stakeholder engagement, multi-account management, and strategic communications.