Sales Account Manager

TJDEED Technology®; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

TJDEED Technology® in Dubai, UAE is seeking a results-driven Sales Account Manager to oversee a portfolio of client accounts, grow revenue, and ensure long-term satisfaction.

You will act as the primary contact for clients, understand their needs, present tailored solutions, and drive revenue through strategic account plans and cross-functional collaboration across Sales Engineering, Solution Architects, Marketing and Customer Support in a fast-paced environment.

Qualifications

• Bachelor’s degree in IT, Business, Marketing, or a related field.
• 4+ years of experience in IT sales or account management.
• Technical background or understanding of the company’s products/services.

Responsibilities

• Manage and grow relationships with existing key accounts to maximize customer satisfaction and retention
• Identify and develop new business opportunities within the assigned territory or industry
• Present appropriate product or service solutions
• Deliver sales presentations, proposals, and product demonstrations
• Negotiate contracts, pricing, and terms per company policy
• Achieve or exceed sales targets
• Collaborate with internal teams including Sales Engineering, Solution Architects, Marketing, and Customer Support
• Maintain records in the CRM system
• Provide feedback to product and marketing teams based on client insights
• Support finance in payment collection
• Support PMO in signing delivery certificates

Skills

Account management

Sales negotiation

Communication skills

Time management

Problem-solving

Independence

Education

Bachelor’s degree in IT, Business, Marketing, or a related field

Job description

Job Description

We are looking for a results-driven Sales Account Manager to manage a portfolio of client accounts, develop new business opportunities, and ensure long-term customer satisfaction in Dubai, UAE. You will act as the main point of contact for your clients, understanding their needs, providing tailored solutions, and driving revenue growth.

Job Responsibilities

• Manage and grow relationships with existing key accounts to maximize customer satisfaction and retention
• Identify and develop new business opportunities within the assigned territory or industry
• Understand client requirements and present appropriate product or service solutions
• Deliver effective sales presentations, proposals, and product demonstrations
• Negotiate contracts, pricing, and terms in alignment with company policies
• Achieve or exceed quarterly, semiannually, and annual sales targets
• Collaborate closely with internal teams, including Sales Engineering, Solution Architects, Marketing, and Customer Support
• Maintain accurate records of all sales activity, customer interactions, and forecasts in the CRM system
• Provide feedback to product and marketing teams based on client insights and market trends
• Continuous Customer Satisfaction during project delivery and support activities
• Have a strategic plan for each account of how the company can support its growth and development plans
• Support Finance in the Payment Collection process
• Support PMO in signing delivery certificates

Requirements

• Bachelor’s degree in IT, Business, Marketing, or a related field
• 4+ years of Experience
• Technical background or understanding of the company’s products/services
• Problem-solving
• Time management
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently, manage multiple accounts, and meet deadlines
• Experience in IT industry, e.g., IT solutions, SaaS, Telecommunications
• Track record of meeting or exceeding sales targets