E-Commerce Manager (Professional Audio, Video & Photography Equipment)

The Greater Change

Dubai

On-site

AED 180,000 - 240,000

Full time

14 days+

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Job summary

The Greater Change in Dubai seeks an experienced E-Commerce Manager to lead marketplace operations across Amazon, Noon, and other GCC channels. You will own marketplace P&L, optimize listings, pricing, and advertising, while coordinating with Marketing, Finance, and Logistics to drive growth.

You will manage budgets, forecast performance, and drive improvements in customer experience and efficiency across the GCC platforms.

Qualifications

Minimum 4 years of marketplace management with direct P&L ownership.
Proven experience on UAE/GCC marketplaces (Amazon, Noon).
Strong analytical, Excel skills and data-driven decision making.

Responsibilities

Own marketplace revenue, gross margin, and profitability targets.
Develop forecasts and monitor performance against plans.
Lead pricing, promotions, and channel campaigns.
Oversee listings, content optimization, and storefront improvements.
Manage advertising campaigns and monitor ROAS/ACOS.
Coordinate with cross-functional teams to support launches and inventory.
Lead and develop marketplace specialists and establish KPIs.

Skills

Marketplace management

P&L ownership

PPC optimization

Excel analytics

Stakeholder management

Education

Bachelor's degree in Business/Marketing/E-commerce

Tools

Amazon Seller Central

Noon Seller Platform

Job description

About the Company

Our client is a well-established GCC-based distributor and solutions provider with a strong market presence spanning more than three decades. The company specializes in professional technology products and solutions serving commercial, creative, broadcast, and enterprise customers across the region.

With a diverse portfolio of internationally recognized brands and a growing digital commerce operation, the organization continues to invest heavily in e-commerce growth, marketplace expansion, and customer experience excellence. The business offers a stable platform, strong leadership support, and significant opportunities for professional growth.

Job Summary

We are seeking an experienced and commercially driven E-Commerce Manager to lead and grow marketplace operations across Amazon, Noon, and other GCC e-commerce channels.

This role carries full responsibility for marketplace revenue, profitability, account health, advertising performance, pricing strategy, inventory coordination, and team leadership. The successful candidate will own marketplace P&L performance while driving sustainable revenue growth and operational excellence.

Key Responsibilities

Marketplace Performance & P&L Management

Own marketplace revenue, gross margin, and profitability targets.
Develop monthly and quarterly forecasts and monitor performance against plans.
Manage marketplace budgets including advertising, promotions, and operational spend.
Analyze performance trends and implement corrective actions when required.

Product Listings & Content Optimization

Oversee listing accuracy, SEO optimization, content quality, and product imagery.
Improve marketplace storefronts and branded content.
Lead content enhancement initiatives tied to launches, seasonal campaigns, and category growth.

PPC & Marketplace Advertising

Manage and optimize Amazon and Noon advertising campaigns.
Monitor ROAS, ACOS, search term performance, and bidding strategies.
Plan promotional activities around key retail events and seasonal opportunities.
Continuously improve advertising efficiency and marketplace visibility.

Pricing & Commercial Strategy

Develop pricing, discounting, and promotional strategies.
Monitor competitor pricing and market trends.
Maintain pricing compliance across channels.
Balance growth objectives with margin protection.

Account Health & Compliance

Manage marketplace compliance requirements and account health metrics.
Resolve policy violations and operational issues proactively.
Support brand protection and marketplace governance initiatives.

Inventory & Operations

Coordinate with warehouse and logistics teams to maintain stock availability.
Minimize stock-outs and support demand forecasting.
Monitor fulfillment performance and marketplace operations.
Manage payment reconciliations and dispute resolution processes.

Team Leadership

Lead and develop marketplace specialists across listings, PPC, and operations.
Establish KPIs and performance standards.
Conduct regular performance reviews and coaching sessions.
Foster a culture of accountability, ownership, and continuous improvement.

Cross-Functional Collaboration

Partner with Marketing, Finance, Procurement, and Logistics teams.
Provide marketplace insights to senior leadership.
Support product launches, promotional planning, and strategic initiatives.

Customer Experience

Drive product ratings and reviews improvement initiatives.
Manage customer escalation processes.
Ensure service levels and marketplace customer satisfaction standards are maintained.

Mandatory

Minimum 4 years of marketplace management experience with direct P&L ownership.
Proven experience managing Amazon and/or Noon marketplaces within the UAE or GCC.
Demonstrated track record of growing marketplace revenue and profitability.
Strong expertise in Amazon Seller Central and Noon Seller platforms.
Hands-on experience with PPC campaign management and optimization.
Advanced Excel and marketplace analytics skills.

Preferred

Experience within consumer electronics, professional equipment, technology, or related categories.
Familiarity with Brand Registry, A+ Content, Vine, DSP, and marketplace advertising tools.
Experience managing multi-SKU catalogs and marketplace inventory.
Understanding of GCC marketplace operations and compliance requirements.

Skills & Competencies