Account Manager

noon; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

noon is building an ecosystem of digital products and services to power everyday life in the Middle East. We’re seeking an Account Manager who can own the category from business development to growth, build strong relationships, and deliver an outstanding customer experience on the noon platform in Dubai.

You will drive category expansion, manage on-platform ads (PLA, Brand Ads, Sponsored Ads, and displays), run traffic-driving campaigns, work with brand partners on joint plans, and ensure stock

Qualifications

• Bachelor’s degree in Business, Marketing, Economics, or related field.
• 3+ years of experience in account management, category management, e-commerce, or a related commercial role.
• Strong understanding of e-commerce, digital advertising, performance marketing, and marketplace dynamics.
• Hands-on understanding of PLA, Brand Ads, Sponsored Ads, onsite/display advertising, and performance marketing metrics.
• Strong analytical, communication, negotiation, and stakeholder management skills.
• Proficiency in Excel and data analysis.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Drive category expansion, improve selection and discoverability, and deliver topline growth through data-driven commercial strategies.
• Own and optimize on-platform digital advertising for the category (PLA, Brand Ads, Sponsored Ads, display/onsite ads) and drive ROAS.
• Develop and execute traffic-driving campaigns, promotional events, and merchandising plans to increase engagement and market share.
• Collaborate with brand partners on joint digital advertising plans and optimize budget allocations.
• Ensure products stay in stock by managing replenishment, forecast accuracy, and supply chain efficiency.
• Expand assortment and improve catalog quality to boost product visibility and discovery.
• Analyze the funnel from impressions to conversion and implement actions to improve traffic quality and conversion rates.
• Manage key brand partnerships, negotiate opportunities, and align on growth targets and promotions.
• Monitor GMV, traffic, conversion, ROAS, CPC, CTR, ad spend, and price competitiveness; translate data into growth actions.
• Plan seasonal events, mega campaigns, brand days, and promotions to maximize category profitability.
• Collaborate with Marketing, Advertising, Operations, Finance, Product, Tech, Supply Chain, and Commercial teams to improve processes and customer experience.
• Continuously test and optimize pricing, promotions, merchandising, advertising, and traffic strategies for better performance.

Skills

Account management

Category management

E-commerce

Digital ads

Performance marketing

Negotiation

Data analysis

Stakeholder management

Education

Bachelor’s degree in Business, Marketing, Economics, or related field

Tools

Excel

Job description

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Account Manager who can help us move even faster.

noon’s mission: Every door, every day.

What you’ll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

The Account Manager will be an integral part of the Commercial team. They will own their category from the business development side to the growth side. They will be executing key strategic plans through building and maintaining relationships, exploring innovative ways to grow the category, and delivering an exceptional customer experience.

Responsibilities:

• Category & Business Growth: Drive category expansion, improve selection and discoverability, and deliver topline growth through data-driven commercial strategies.
• Digital Ads & Performance Marketing: Own and optimize on-platform digital advertising for the category, including PLA (Product Listing Ads), Brand Ads, Sponsored Ads, display/onsite advertising, and other relevant performance marketing solutions. Drive incremental traffic, visibility, conversion, and GMV while ensuring efficient ROAS and advertising ROI.
• Campaign & Traffic Management: Develop and execute traffic-driving campaigns, promotional events, merchandising plans, and visibility strategies to increase customer engagement, traffic, conversion, and market share.
• Brand Advertising & Joint Business Planning: Work closely with brand partners to develop joint digital advertising plans, identify high-potential products/SKUs, allocate advertising budgets, and maximize brand visibility across the noon platform.
• Inventory & Availability: Ensure products remain in stock by managing replenishment, reducing lead times, improving forecast accuracy, and optimizing supply chain efficiency.
• Selection & Discoverability: Expand assortment and improve product discoverability by identifying selection gaps, onboarding relevant SKUs, optimizing catalog quality, and improving product visibility across the platform.
• Traffic & Conversion: Analyze the customer funnel from impressions → clicks → product views → add-to-cart → conversion, identify drop-offs, and implement actions to improve traffic quality and conversion rates.
• Vendor Management: Act as the main point of contact for key brands, build strong partnerships, negotiate commercial opportunities, and align on joint business plans, promotions, advertising investments, and growth targets.
• Analytics & Insights: Monitor GMV, traffic, conversion, ROAS, CPC, CTR, ad spend, market share, price competitiveness, OOS, and other key KPIs. Conduct competitive benchmarking and translate data into actionable growth opportunities.
• Commercial & Promotional Planning: Plan and execute seasonal events, mega campaigns, brand days, promotions, deals, and other commercial initiatives to maximize category growth and profitability.
• Cross-functional Collaboration: Partner with internal teams across Marketing, Advertising, Operations, Finance, Product, Tech, Supply Chain, and Commercial to improve processes, tools, customer experience, and business performance.
• Performance Optimization: Continuously test, measure, and optimize assortment, pricing, promotions, merchandising, advertising, and traffic strategies to improve overall category performance.

What you will need:

• Bachelor’s degree in Business, Marketing, Economics, or related field.
• 3+ years of experience in account management, category management, e-commerce, digital advertising, or a related commercial role.
• Strong understanding of e-commerce, digital advertising, performance marketing, and marketplace dynamics.
• Hands-on understanding of PLA, Brand Ads, Sponsored Ads, onsite/display advertising, and performance marketing metrics is preferred.
• Strong analytical, communication, negotiation, and stakeholder management skills.
• Proficiency in Excel and data analysis.
• Strong commercial mindset with the ability to translate data and insights into business actions.
• Ability to manage multiple priorities and work in a fast-paced, highly dynamic environment.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.