Overview
Store Manager – Retail Operations in Dubai, UAE. This role leads daily store operations, drives sales, profitability, and team performance, ensuring commercial success and operational excellence.
Key Responsibilities
- Take full ownership of store performance including sales targets, conversion rates, payroll control, and shrink management.
- Drive profitability through clear commercial strategies and fast decision-making based on daily business performance.
- Track sales performance, identify gaps, and implement immediate action plans to maximize opportunities.
- Ensure strong operational control across stock management, systems, store standards, and compliance procedures.
- Protect company assets through disciplined inventory management and effective loss prevention practices.
- Maintain full compliance with company policies, retail procedures, and operational guidelines.
- Build strong store teams by hiring quality talent, developing employees, and retaining high performers.
- Coach team members to improve selling skills, product knowledge, accountability, and service standards.
- Lead regular communication with the team to maintain motivation, clarity, and alignment on business goals.
- Set the standard for a high‑energy customer‑first shopping environment.
- Lead from the front on the shop floor by engaging customers, supporting sales, and driving service excellence.
- Ensure visual merchandising standards are strong and the store remains attractive, organized, and customer‑ready.
Ideal Profile
- High school education or equivalent preferred.
- Minimum 1 to 2 years of experience as a Store Manager with proven retail performance results.
- Strong experience building, leading, and developing high‑performing retail teams.
- Good command of written and spoken business English.
- Strong reporting and systems knowledge including Outlook, Excel, and SAP.
- Strong numeracy and literacy skills for operational and financial management.
- Commercial mindset with strong leadership and problem‑solving abilities.
- Customer-focused approach with the ability to perform well under pressure.
Skills Set
- Retail store management
- Sales and profitability control
- Team leadership and staff development
- Customer experience management
- Inventory and stock control
- Loss prevention and shrink management
- Visual merchandising
- Store reporting and analysis
- POS and retail systems
- Operational compliance and store standards
Why Join Us
- Lead your own store within one of the region's most respected retail groups.
- Work with internationally recognized brands under Al‑Futtaim Retail.
- Build strong leadership experience in high‑performance retail operations.
- Access career growth opportunities across multiple retail divisions and global brand partnerships.
- Join a diverse and supportive workplace with strong operational excellence standards.
- Develop your commercial and leadership skills in a fast‑moving environment.
- Competitive salary package with employee benefits and long‑term career progression.
Compensation
Estimated salary range: AED 9,000 – 13,000 per month (to be confirmed with the employer).