Store Manager: High-Impact Retail Leadership

Ikea Ab; Fujairah City; Remote; AED 400,000 - 700,000; Full time

Job summary

IKEA in the United Arab Emirates, operated by Al-Futtaim Retail, seeks a Shop Manager to lead all store operations, drive sales and profitability, and coach a diverse team. You will partner with the Country Management team to deliver outstanding customer experience and maintain high safety standards.

You will guide budgeting, staff development, and operational excellence to ensure the store meets its annual targets and upholds IKEA values.

Qualifications

• 7-10 years of high-volume or multi-unit retail management experience.
• University degree in Business Administration or Commerce.
• Strategic, analytical and tactical abilities.
• Deep knowledge of local market demographics and economic conditions.
• Genuine interest and knowledge of home furnishings and customers.
• MS Office proficiency (Outlook included).

Responsibilities

• Lead and develop all areas of the store to meet business objectives, maximize sales, volumes and efficiencies, and ensure long term profitability.
• Make local operational and strategic decisions in conjunction with the Country Management team.
• Track store progress using commercial growth review documents and operational review checklist to ensure operational standards consistently improve.
• Prepare and achieve annual budgets related to sales, gross margin, manpower, and operating expenses, monitoring and authorizing operating expenses monthly.
• Provide effective leadership and promote an environment of tolerance and understanding for a culturally diverse team, supporting learning and development plans for co-worker training.
• Deliver high levels of customer engagement and satisfaction through company and local initiatives, ensuring operational excellence.
• Ensure that the store adheres to the 'STORE IN SHAPE AS NEW' policy and is safe for customers and co-workers.

Skills

Leadership

Communication

Networking

Diversity & Inclusion

Education

University Degree in Business Administration or Commerce

Tools

MS Office / Outlook

Job description

IKEA in the United Arab Emirates, operated by Al-Futtaim Retail, seeks a Shop Manager to lead all store operations, drive sales and profitability, and coach a diverse team. You will partner with the Country Management team to deliver outstanding customer experience and maintain high safety standards.

You will guide budgeting, staff development, and operational excellence to ensure the store meets its annual targets and upholds IKEA values.