Sales & Range Team Lead — Retail Growth

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Al-Futtaim IKEA in Dubai is seeking a Sales Team Leader to oversee sales and range strategies across Showrooms and Markethalls. You will define the product range, price items, and drive margins while coordinating with shopkeepers and logistics to ensure a competitive supply chain and positive customer experience.

The role requires strong leadership, strategic thinking, and a focus on market trends to achieve sales targets and support sustainability initiatives within the market.

Qualifications

• Strategic, analytical, and tactical abilities.
• Leadership skills with the ability to manage high workloads.
• Strong customer service orientation and relationship-building skills.
• Commercial awareness with an understanding of market and social trends.

Responsibilities

• Ensure implementation of IKEA Concept Documentation systems and methods in sales and range across all stores.
• Define the range in the sales area of Showroom and Markethall for all stores.
• Collaborate with shopkeepers to select suppliers and manage contracts for economies of scale.
• Enhance competitive strength by updating on local market conditions and implementing range issues as per IKEA Concept Documentation.
• Steer sales performance for maximized sales and optimized profit following IKEA methods.
• Perform range administration using the sales IT-system for Business Area products.
• Work with Logistics to adjust sales forecasts and achieve an optimal goods flow.
• Set and adjust prices on the IKEA range to maintain low-price leadership.
• Contribute to the IKEA Sales & Range action plan development using store and country business plans.
• Maintain weekly contact and support for shopkeepers.
• Ensure product availability for marketing activities in coordination with Logistics.
• Support stores with buying guides for complex product series.
• Coordinate between stores, retail management, and the IKEA distributor on range issues.
• Maintain market knowledge on customers, trends, and competitors.
• Achieve sales budgets for the IKEA range.
• Ensure top-selling products are available, displayed, and promote alternatives.
• Support shopkeepers in conducting and acting on local competitor analysis.
• Develop Sales team through training on the IKEA Concept and roles.
• Empower and coach Sales co-workers for improved performance and growth.
• Promote a strong and diverse IKEA culture as an excellent workplace.
• Secure local adaptation of global and country sustainability directions.
• Align resources and budget for sustainability within the market.
• Follow-up on sustainability performance using tools and methods.
• Promote integration of sustainability in functions with best practices and solutions.
• Document and evaluate sustainability initiatives for continuous improvement.

Skills

Leadership

Strategic planning

Customer service

Commercial awareness

Education

High School Credential

Job description

Al-Futtaim IKEA in Dubai is seeking a Sales Team Leader to oversee sales and range strategies across Showrooms and Markethalls. You will define the product range, price items, and drive margins while coordinating with shopkeepers and logistics to ensure a competitive supply chain and positive customer experience.

The role requires strong leadership, strategic thinking, and a focus on market trends to achieve sales targets and support sustainability initiatives within the market.