Stewarding Team Lead — Event Safety & Guest Experience

The Meydan Hotel; Dubai; On-site; AED 73,000 - 112,000; Full time

Job summary

The Meydan Hotel is seeking an Experienced Stewarding Team Leader to supervise and coordinate stewarding staff at its venues. You will ensure safety, order, and exemplary service during events and daily operations.

Ideal candidates will bring strong leadership, clear communication, and a calm presence under pressure, with experience in stewarding, security, or event operations. Flexible hours and a commitment to high standards are essential.

Qualifications

• High school diploma or equivalent.
• Relevant stewarding or security training certificates (desirable).
• Health & Safety or First Aid certification (preferred).
• Ongoing training in crowd management or leadership (an advantage).

Responsibilities

• Lead, supervise, and motivate stewarding staff during events or daily operations.
• Allocate duties and positions to team members according to event or venue requirements.
• Conduct pre-event briefings and ensure staff understand roles, responsibilities, and safety procedures.
• Monitor crowd behavior and manage entry, exit, and queue control to ensure public safety.
• Respond to incidents, emergencies, or customer concerns in a calm and professional manner.
• Liaise with security, management, and emergency services when required.
• Ensure compliance with health & safety policies and venue regulations.
• Maintain high standards of customer service and professionalism at all times.
• Complete incident reports and provide feedback to management.
• Support training and development of stewarding staff

Skills

Leadership

Communication

Crowd management

Customer service

Calm under pressure

Health & safety awareness

Problem solving

Education

High school diploma or equivalent

Relevant stewarding or security training certificates

Health & Safety or First Aid certification

Job description

The Meydan Hotel is seeking an Experienced Stewarding Team Leader to supervise and coordinate stewarding staff at its venues. You will ensure safety, order, and exemplary service during events and daily operations.

Ideal candidates will bring strong leadership, clear communication, and a calm presence under pressure, with experience in stewarding, security, or event operations. Flexible hours and a commitment to high standards are essential.