Stewarding Supervisor: Lead Hygiene & High-Impact Service

Mandarin Oriental Hotel Group; Dubai; On-site; AED 144,000 - 216,000; Full time

Job summary

Mandarin Oriental Downtown Dubai is seeking a Stewarding Supervisor to oversee stewarding operations, lead a diverse team, and ensure top-tier cleanliness, safety, and equipment care across back-of-house areas.

The role requires a degree or higher National Diploma in hospitality or related field, with at least 2 years in stewarding supervision within a luxury hotel, and experience in the Middle East. Dubai-based, full-time position with focus on cost efficiency and regulatory compliance.

Qualifications

• Degree or Higher National Diploma in Hospitality, Hotel, or Business Management is preferred; high school qualification is the minimum requirement.
• Minimum of 2 years' experience in a stewarding supervisory role, within a five-star luxury hotel is essential.
• Experience working in the Middle East (UAE, Bahrain, Saudi Arabia, Qatar) or other GCC country.
• Demonstrated ability to inspire and assist large, multicultural teams while ensuring service excellence and operational efficiency.
• Strong organizational skills with the ability to handle complex tasks and coordinate events in line with hotel standards.

Responsibilities

• Assist the Back of House Assistant Manager in stewarding operations including scheduling and coordination.
• Supervise stewarding team activities such as dishwashing, waste disposal and cleanliness maintenance.
• Manage stock, inventory, and chemical usage to support cost-efficiency and reduce loss.
• Contribute to safety and hygiene by reporting incidents and supporting HACCP/FS compliance.
• Attend meetings and support other duties as delegated by management.

Skills

Team leadership

HACCP knowledge

Food safety

Operational efficiency

Organizational skills

Education

HND in Hospitality/Hotel Management

Tools

Dishwashing equipment

Chemical handling

Job description

Mandarin Oriental Downtown Dubai is seeking a Stewarding Supervisor to oversee stewarding operations, lead a diverse team, and ensure top-tier cleanliness, safety, and equipment care across back-of-house areas.

The role requires a degree or higher National Diploma in hospitality or related field, with at least 2 years in stewarding supervision within a luxury hotel, and experience in the Middle East. Dubai-based, full-time position with focus on cost efficiency and regulatory compliance.