Specialty Outlet F&B Manager — Guest Experience Leader

Rotana; Abu Dhabi; On-site; AED 201,000 - 312,000; Full time

Job summary

Rotana in Abu Dhabi seeks an ambitious Specialty Outlet Manager to lead front- and back-of-house operations. You will plan staffing, train teams, and ensure service excellence to maximize guest satisfaction and outlet performance.

The role emphasizes maintaining high standards, coordinating promotions, and driving revenue while delivering exceptional experiences for guests and team members.

Qualifications

• Minimum two years’ experience in a similar F&B leadership role.
• Bachelor’s/college degree required.
• Excellent written and spoken English; strong communication skills.

Responsibilities

• Prepare and manage employee schedules per forecasts and staffing guidelines.
• Train the team on SOPs and service standards.
• Monitor performance and support career progression.
• Ensure proper setup of the outlet per standards and hours.
• Oversee guest welcome and seating with Hostess for personalized service.
• Build relationships with guests and regular patrons.

Skills

Team leadership

Effective communication

Planning for business

Customer focus

Drive for results

Supervising people

Guest service

Quality standards

Education

College/University degree

Job description

Rotana in Abu Dhabi seeks an ambitious Specialty Outlet Manager to lead front- and back-of-house operations. You will plan staffing, train teams, and ensure service excellence to maximize guest satisfaction and outlet performance.

The role emphasizes maintaining high standards, coordinating promotions, and driving revenue while delivering exceptional experiences for guests and team members.