Outlet Operations Lead — Guest Experience & Team Growth

Minor International; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

Minor International is seeking an Outlet Manager to lead the day-to-day operations of a specific outlet in Abu Dhabi. You will drive profitable results, forecast demand, and collaborate with management on marketing plans while ensuring safety and sanitation standards.

You will coach and develop supervisors and staff, identify training needs, and deliver effective programs to maximise guest satisfaction and team performance.

Qualifications

• College diploma in Hotel Management or related field.
• Experience in Food & Beverage/Restaurant operations management.
• Strong leadership and teamwork with attention to detail.

Responsibilities

• Lead outlet operations to achieve profitable performance.
• Forecast business demands and collaborate on marketing plans.
• Ensure staffing schedules, safety, and sanitation standards are met.
• Motivate and train supervisors and team members to excel.
• Develop guests satisfaction programs and coach staff for career growth.

Skills

Leadership

Team management

Guest service

Operational excellence

Training & development

Education

College diploma in Hotel Management

Job description

Minor International is seeking an Outlet Manager to lead the day-to-day operations of a specific outlet in Abu Dhabi. You will drive profitable results, forecast demand, and collaborate with management on marketing plans while ensuring safety and sanitation standards.

You will coach and develop supervisors and staff, identify training needs, and deliver effective programs to maximise guest satisfaction and team performance.