F&B Service Leader: Guest-Centric Outlet

Grand Hyatt Abu Dhabi Hotel & Residences; Abu Dhabi; On-site; AED 134,000 - 212,000; Full time

Job summary

Grand Hyatt Abu Dhabi Hotel & Residences in Abu Dhabi seeks an Outlet Team Leader – F&B Service to deliver exceptional dining experiences and support daily food & beverage operations on the restaurant floor. You will lead by example, ensuring service excellence, guest satisfaction, and seamless coordination with kitchen and other departments.

The role requires supervisory experience in hospitality, strong communication and leadership skills, and a proactive, guest-focused mindset to foster a

Qualifications

• Previous experience in Food & Beverage service operations, preferably in a supervisory or team leader role.
• Strong understanding of restaurant service standards and guest experience principles.
• Excellent communication, interpersonal, and leadership skills.
• Ability to perform effectively in a fast-paced hospitality environment.
• Knowledge of food safety, hygiene practices, and HACCP standards is an advantage.
• Strong problem-solving skills with a proactive and guest-focused mindset.
• Passion for hospitality and the ability to inspire, coach, and develop colleagues.

Responsibilities

• Lead and support daily operations of the assigned Food & Beverage outlet.
• Ensure guests receive professional, personalized, and efficient service at all times.
• Supervise, motivate, and support colleagues to achieve service excellence.
• Maintain a strong presence on the outlet floor and assist with guest engagement and service recovery when required.
• Coordinate effectively with the kitchen and other departments to ensure seamless operations.
• Ensure compliance with Hyatt brand standards, hygiene requirements, and safety procedures.
• Assist with colleague training, onboarding, coaching, and performance support.
• Support scheduling, table allocations, reservations, and peak-period operations.
• Monitor inventory levels, requisitions, and outlet supplies when required.
• Foster a positive, inclusive, and collaborative working environment

Skills

Food & Beverage service

Leadership

Communication skills

Guest experience

Fast-paced hospitality

Problem solving

Team development

Job description

Grand Hyatt Abu Dhabi Hotel & Residences in Abu Dhabi seeks an Outlet Team Leader – F&B Service to deliver exceptional dining experiences and support daily food & beverage operations on the restaurant floor. You will lead by example, ensuring service excellence, guest satisfaction, and seamless coordination with kitchen and other departments.

The role requires supervisory experience in hospitality, strong communication and leadership skills, and a proactive, guest-focused mindset to foster a