Spa Receptionist

House of ENSPA; Dubai; On-site; AED 33,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Spa training

Growth opportunities

Job summary

House of ENSPA is seeking a Spa Receptionist to greet clients, manage bookings, and ensure a pampering experience from arrival through departure. You will handle inquiries, confirmations, and payments while coordinating with therapists to maintain smooth daily operations.

The ideal candidate is English-fluent, organized, tech-savvy, and presents a calm, polished appearance in a luxury spa setting. Prior hospitality or wellness experience is a plus.

Qualifications

• Excellent communication and customer service skills.
• Organized and detail-oriented with basic tech skills.
• Fluent in English and comfortable with basic computer systems.
• Experience in hospitality or wellness is a plus.

Responsibilities

• Greet clients professionally and warmly.
• Manage appointment scheduling and confirmations.
• Handle phone inquiries, walk-ins, and online bookings.
• Process payments and maintain accurate records.
• Coordinate with therapists to ensure smooth daily operations.
• Maintain a calm, clean, and inviting reception area.

Skills

Communication

Customer service

Organization

Tech-savvy

Calm demeanor

Polished appearance

Hospitality experience

English fluent

Basic computer systems

Tools

POS systems

Job description

Be the warm, welcoming face of our spa. As our Spa Receptionist, you’ll create a serene first impression, manage bookings with grace, and ensure every guest feels pampered from the moment they arrive.

Key Responsibilities

• Greet clients with professionalism and warmth
• Manage appointment scheduling and confirmations
• Handle phone inquiries, walk-ins, and online bookings
• Process payments and maintain accurate records
• Coordinate with therapists and ensure smooth daily operations
• Maintain a calm, clean, and inviting reception area

What We’re Looking For

• Excellent communication and customer service skills
• Organized, detail-oriented, and tech-savvy
• Calm demeanor and polished appearance
• Previous experience in hospitality or wellness is a plus
• Fluent in English and comfortable with basic computer systems

What We Offer

• Competitive salary and incentives
• Training in spa services and wellness culture
• Supportive, tranquil work environment
• Opportunities for growth in luxury hospitality

Pay: 3,000.00 (AED) - 5,000.00 (AED) per month

Job Types: Full-time, Permanent

Work Location: In person