Spa Receptionist

Rotana Hotels; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

Rotana Hotels at Beach Rotana Abu Dhabi is seeking a dynamic Spa Receptionist to manage reservations, guest welcome, and spa services with efficiency.

The role emphasizes accurate billing, maintaining locker facilities, and promoting activities; you will contribute to a warm, orderly spa reception and upsell services.

Responsibilities

• Oversee all reservations, payment and tracking procedures, established for the Spa facilities as required
• Create a warm welcome and a friendly atmosphere
• Issue and retrieve locker keys and towels before and after use
• Promote all activities and services that are offered within the Spa
• Post charges in micros that may incurred by guests and carry out correct accounting procedures
• Periodically check on the cleanliness and order of the locker facilities
• Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
• Encourage sales through full product and price knowledge of offered and available facilities

Job description

We are currently looking for dynamic, and self motivated Spa professionals who want to move their careers forward.

This position is based at Beach Rotana Abu Dhabi.

As a Spa Receptionist you are responsible to ensure that all Spa reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as:

• Oversee all reservations, payment and tracking procedures, established for the Spa facilities as required
• Create a warm welcome and a friendly atmosphere
• Issue and retrieve locker keys and towels before and after use
• Promote all activities and services that are offered within the Spa
• Post charges in micros that may incurred by guests and carry out correct accounting procedures
• Periodically check on the cleanliness and order of the locker facilities
• Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
• Encourage sales through full product and price knowledge of offered and available facilities