Spa Receptionist

Alba Spa; Abu Dhabi; On-site; AED 48,000 - 60,000; Full time

Job summary

Alba Spa in Abu Dhabi is seeking a friendly receptionist to manage appointments and greet guests, ensuring smooth operations and guest satisfaction.

You will handle inquiries about services, promote spa offerings, and process payments accurately in a welcoming reception area. A high school diploma and 1–2 years in spa or customer service are preferred.

Qualifications

• Minimum education of a high school diploma; hospitality or business qualification is a plus.
• 1-2 years of spa, wellness center, or related customer service experience.

Responsibilities

• Manage appointment scheduling with precision, ensuring optimal use of spa resources and guest satisfaction.
• Provide exceptional customer service by greeting clients warmly and addressing inquiries about services and promotions.
• Process payments and handle transactions accurately, including managing cash and credit card operations.
• Maintain a clean and organized reception area, creating an inviting atmosphere for guests as soon as they arrive.

Skills

Customer service

Reception

Communication

Education

High school diploma

Job description

• Manage appointment scheduling with precision, ensuring optimal use of spa resources and guest satisfaction.
• Provide exceptional customer service by greeting clients warmly and addressing inquiries about services and promotions.
• Process payments and handle transactions accurately, including managing cash and credit card operations.
• Maintain a clean and organized reception area, creating an inviting atmosphere for guests as soon as they arrive.

Desired Candidate Profile

• Minimum education of a high school diploma; additional qualification in hospitality or business is a plus.
• Prior experience of at least 1-2 years in a spa, wellness center, or related customer service environment.