Spa Guest Services Concierge

Dubai Holding LLC; Dubai; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Shared accommodation

Healthcare and life insurance

Flight home and annual leave

Colleague discounts

Job summary

Jumeirah Beach Hotel is seeking a Guest Services Executive for its Spa department in Dubai, United Arab Emirates. You will greet guests, escort them to spa areas, and ensure a pristine reception area while delivering courteous, professional service within a luxury environment.

The role requires 2-3 years in luxury hospitality, a degree in hospitality-related fields, and strong communication. You will maintain high grooming standards and support health, safety, and hygiene practices across the

Qualifications

• Degree in Hospitality Management, Tourism, Business Administration or related field.

Responsibilities

• Greet and escort guests to spa locations and maintain reception area cleanliness.
• Anticipate guest needs, provide information and arrange amenities.
• Resolve guest issues per procedures and inform managers as needed.
• Maintain organized, professional reception and ensure stock on floors.
• Prepare tables/trays per SOPs and guest requirements.
• Uphold grooming standards and provide courteous service.
• Comply with Health, Safety and Environment procedures and HACCP standards.

Skills

Guest services

Guest relations

Food service

Food safety & hygiene

Microsoft Office (Advanced)

Education

Hospitality Management

Tourism

Business Administration

Tools

Microsoft Office

Job description

Jumeirah Beach Hotel is seeking a Guest Services Executive for its Spa department in Dubai, United Arab Emirates. You will greet guests, escort them to spa areas, and ensure a pristine reception area while delivering courteous, professional service within a luxury environment.

The role requires 2-3 years in luxury hospitality, a degree in hospitality-related fields, and strong communication. You will maintain high grooming standards and support health, safety, and hygiene practices across the