Guest Services Executive — Luxury Spa & Wellness Concierge

Dubai Holding LLC; Dubai; On-site; AED 1,071,000 - 1,607,000; Full time

Benefits offered by this job

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food, beverage, and hotel stays

Company-provided shared accommodation

Comprehensive healthcare and life insurance coverage

Paid annual leave and flight from home country

Job summary

A leading global hospitality company in Dubai seeks a Guest Services Executive to join J Club at Madinat Jumeirah. This role involves providing exceptional service to guests, exhibiting a professional demeanor, and possessing extensive knowledge in hospitality operations. Ideal candidates should have at least 2 years of experience, strong communication skills, and the ability to thrive in a multi-cultural environment. Benefits include a competitive salary, shared accommodation, healthcare, and development opportunities.

Qualifications

• 2 years of relevant experience in hospitality or related industries.
• Experience working in a multi-cultural environment.

Responsibilities

• Provide guests a unique and outstanding experience.
• Exhibit a friendly and professional demeanor in all guest interactions.
• Possess extensive knowledge of respective domain to answer all queries.
• Guide, promote and upsell products and services.
• Answer phones and use applications for bookings and scheduling.

Skills

Strong communication and interpersonal skills

Proficiency in English

Job description

A leading global hospitality company in Dubai seeks a Guest Services Executive to join J Club at Madinat Jumeirah. This role involves providing exceptional service to guests, exhibiting a professional demeanor, and possessing extensive knowledge in hospitality operations. Ideal candidates should have at least 2 years of experience, strong communication skills, and the ability to thrive in a multi-cultural environment. Benefits include a competitive salary, shared accommodation, healthcare, and development opportunities.