ServiceNow PMO Leader — IT Transformation & Delivery

DXC Technology; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

A tech consulting firm in Dubai seeks an experienced IT Transformation Project Manager. This role involves leading multiple ServiceNow projects, implementing PMO frameworks, and ensuring successful delivery of IT transformation initiatives. Ideal candidates should have over 7 years of relevant experience, strong leadership skills, and certifications in project management methodologies. The role offers a collaborative work environment with flexibility to support well-being.

Qualifications

• 7 years of experience in IT transformation project management.
• Proven track record of leading successful IT transformation initiatives.
• Experience with change management and process improvement methodologies.

Responsibilities

• Define, implement and maintain PMO frameworks across ServiceNow projects.
• Lead PMO Center of Excellence with own standardized processes.
• Oversee multiple ServiceNow projects managing scope, schedule, budget.
• Lead implementation of enterprise-critical ServiceNow modules.
• Monitor risks, issues, dependencies and inter-project coordination.
• Establish and manage project budgets and track financial performance.
• Identify opportunities for process improvements within IT.
• Build strong relationships with stakeholders, facilitate workshops.

Skills

Strong leadership and project management skills

Excellent communication and interpersonal skills

Analytical and problem-solving abilities

Proficiency in project management and process improvement tools

Knowledge of ITIL, Agile and other IT frameworks

Ability to manage multiple projects

Education

Bachelor's degree in Information Technology or related field

Advanced degree (MBA preferred)

Job description

A tech consulting firm in Dubai seeks an experienced IT Transformation Project Manager. This role involves leading multiple ServiceNow projects, implementing PMO frameworks, and ensuring successful delivery of IT transformation initiatives. Ideal candidates should have over 7 years of relevant experience, strong leadership skills, and certifications in project management methodologies. The role offers a collaborative work environment with flexibility to support well-being.