Senior Software Engineer: Omnicell Systems & Customer Enablement

Infinite Computer Solutions; Dubai; On-site; AED 223,000 - 312,000; Full time

Job summary

Infinite Computer Solutions in Dubai seeks an Omnicell systems specialist to provide proactive administration, on-site support, and data-driven optimization for a healthcare client. You will generate reports, develop custom views, and train end users across departments.

The role emphasizes monitoring customer satisfaction, coordinating system upgrades, and delivering effective problem-solving solutions to ensure smooth operations. Strong analytical and communication skills are essential.

Qualifications

• Experience with Omnicell systems and on-site support.
• Ability to analyze reports and extract insights.
• Strong communication and training delivery skills.

Responsibilities

• Manage Omnicell system administration for a customer.
• Generate and analyze reports, share insights with stakeholders.
• Provide optimization and analysis for customers.
• Identify inventory improvement opportunities.
• Retrieve and analyze data to create custom views.
• Conduct in-service training and evaluate retraining needs.
• Monitor customer satisfaction with systems.
• Perform onsite troubleshooting and minor repairs.
• Coordinate system enhancements, upgrades, and beta activities.
• Identify problems and coordinate cross-department tasks.
• Attend required training/meetings.
• Maintain positive customer relationship.

Skills

Omnicell system management

Data analysis

Reporting

Troubleshooting

Customer relationship management

Tools

Omnicell Suite

Job description

Infinite Computer Solutions in Dubai seeks an Omnicell systems specialist to provide proactive administration, on-site support, and data-driven optimization for a healthcare client. You will generate reports, develop custom views, and train end users across departments.

The role emphasizes monitoring customer satisfaction, coordinating system upgrades, and delivering effective problem-solving solutions to ensure smooth operations. Strong analytical and communication skills are essential.