Senior ServiceNow Workplace Solutions Architect

Tanqeeb

Abu Dhabi

On-site

AED 180,000 - 240,000

Full time

5 days ago

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Job summary

Tanqeeb is seeking a ServiceNow Senior Technical Consultant with deep expertise in Workplace Service Delivery to modernize employee services and drive digital workplace transformation. You will lead end-to-end delivery, collaborate across facilities, HR, security, and IT, and ensure scalable, enterprise-grade solutions leveraging workforce data and integrations.

The role requires strong JavaScript, Flow Designer, IntegrationHub, and Service Portal skills, plus experience in agile environments

Qualifications

7+ years of ServiceNow implementation experience, with 4+ years in Workplace Service Delivery or related Employee Workflow apps.
Strong knowledge of workplace operations, facilities management, space planning, reservations, and employee experience design.
Experience configuring Workplace Case Management, Reservations, Space Management, and Visitor Management; CAD/BIM integrations are a plus.
Proficiency in JavaScript, Glide API, Flow Designer, IntegrationHub, and Service Portal/Employee Center configuration.
Experience collaborating with facilities, HR, security, and workplace operations teams.
Experience working in Agile delivery environments.
Bachelor’s degree in CS/IT or related field; CIS-Workplace Service Delivery, CIS-Employee Service Management, CSA preferred.

Responsibilities

Oversee end-to-end delivery of ServiceNow WSD solutions including Workplace Case Management and Reservations.
Collaborate with facilities, HR, security, real-estate, and IT to design efficient service experiences.
Implement and optimize workplace reservation workflows and space management processes.
Deliver development and configuration on the ServiceNow platform with best practices.