ServiceNow UI/UX Designer: User-Centric Cloud Interfaces

Tanqeeb

Abu Dhabi

On-site

AED 180,000 - 360,000

Full time

6 days ago

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Job summary

Tanqeeb is seeking a creative ServiceNow UI/UX Consultant to bridge business requirements with user needs and platform capabilities. You will optimize interactions across ServiceNow applications and portals, collaborating with stakeholders, developers, and architects to deliver intuitive experiences.

The role emphasizes user-centered design principles, accessibility, and scalable UI solutions within the ServiceNow ecosystem.

Qualifications

1 to 5 years of UI/UX or ServiceNow experience design roles.
Experience designing UI/UX for ServiceNow platforms including Employee Center, Service Portal, Workspaces or custom apps.
Strong understanding of user-centered design methodologies and interaction design.
Experience creating wireframes, prototypes, and journey maps using Figma/Adobe XD/Sketch.

Responsibilities

Design and enhance user experiences across ServiceNow applications (Employee Center, Service Portal, Workspaces).
Collaborate with stakeholders to gather requirements and understand user journeys and usability challenges.
Create wireframes, user flows, prototypes, journey maps and design mockups aligned with objectives and platform standards.
Configure and optimize ServiceNow UIs using UI Builder, Service Portal, and Next Experience capabilities.
Ensure consistent design patterns, branding, and navigation across the platform.
Conduct usability reviews and testing to improve user experience.
Work with developers to ensure designs are feasible and aligned with best practices.
Support accessibility, responsiveness, and performance considerations.
Contribute to design governance, style guides, and UX standards.