Senior ServiceNow Architect & Solutions Leader

Salt

Dubai

On-site

AED 420,000 - 600,000

Full time

14 days+

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Job summary

Salt is seeking a Senior Technical Architect to design, implement, and support scalable ServiceNow solutions for client environments. You will lead engagements, architect integrations via APIs and web services, and ensure alignment with business objectives.

You will mentor junior consultants and contribute to internal IP development. You will also oversee upgrades, patches, and release cycles, maintaining best practices and robust testing to deliver high-quality implementations that meet client

Qualifications

Diploma or degree in Computer Science or related field.
ITIL v4 Foundation Certification.
ServiceNow Certifications: CSA, CIS, CAD, CTA (preferred).

Responsibilities

Lead design, development, and deployment of ServiceNow solutions.
Gather and analyze client requirements to propose effective solutions.
Develop and maintain ServiceNow applications, configurations, and workflows.
Conduct testing and QA before production moves.
Ensure compliance with ServiceNow best practices and coding standards.
Automate processes and improve system performance through optimization.
Implement integrations between ServiceNow and third-party apps via APIs, REST, and SOAP.
Provide technical leadership and mentor junior consultants.
Support ServiceNow upgrades, patches, and release management cycles.
Troubleshoot and resolve client environment issues.
Collaborate with stakeholders to drive solution adoption.
Deliver training and knowledge transfer sessions.