Senior Renewals Specialist, EMEA

Recorded Future; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Recorded Future is seeking a Senior Renewal Specialist in Dubai to retain renewal revenue across a large customer base. You will work with Account Directors, Customer Success, Channel Partners and Leadership to renew and retain business in your territory.

Ideal candidates have 3+ years in sales-related roles, experience in a competitive SaaS environment, and a track record of success. Arabic and English fluency are required for this role in a global renewals organization.

Qualifications

• 3+ years of sales experience including Inside Sales Outside Sales Account Management or Customer Success
• Experience in a competitive sales-driven environment
• Track record of success and high achievement
• SaaS or High Tech sales experience is preferred
• Fluent in English and Arabic in professional environments

Responsibilities

• Manage up to 200 customer accounts for renewal and retention, ensuring satisfaction and renewal of contracts
• Meet or exceed assigned renewal revenue targets
• Negotiate, protect and grow the renewal revenue within the assigned territory
• Drive on-time and accurate renewals following internal processes
• Maintain consistent and accurate deal progression updates from Quote to Close
• Build and leverage relationships with internal and external teams to achieve outcomes

Skills

Sales experience

Account management

SaaS sales

Arabic bilingual

Education

Bachelor's degree

Job description

With 1000 intelligence professionals over $300M in sales and serving over 1900 clients worldwide Recorded Future is the worlds most advanced and largest intelligence company!

At Recorded Future we are dedicated to maintaining strong long-term relationships with our clients. Our mission is to ensure customer satisfaction and loyalty by delivering exceptional value and service. We are seeking a motivated and detail-oriented Senior Renewal Specialist to join our global renewals organization.

Job Description

As a Senior Renewal Specialist your primary responsibility will be to retain renewal revenue for Recorded Futures customer base. Working closely with Account Directors Customer Success Channel Partners and Leadership you will assist with renewing and retaining business across your assigned territory.

What Youll Do as the Senior Renewal Specialist:

• Manage up to 200 customer accounts for renewal and retention: Ensure customer satisfaction and renewal of contracts.
• Meet or exceed assigned renewal revenue targets: Consistently achieve or surpass company goals for renewal revenue.
• Negotiate protect and grow the renewal revenue stream within the assigned territory: Use strategic negotiation skills to safeguard and enhance revenue.
• Drive on-time and accurate renewals: Adhere to internal processes and procedures for timely and precise renewals.
• Maintain consistent and accurate deal progression updates in : Ensure all renewal opportunities are accurately tracked from Quote to Close
• Build and leverage relationships with internal and external teams: Collaborate with various stakeholders to achieve positive outcomes for the company and your customers.

What Youll Bring as the Senior Renewal Specialist:

• At least 3 year of sales experience including Inside Sales Outside Sales Account Management Customer Success or similar roles.
• Experience in a competitive sales-driven environment.
• A track record of success and high achievement.
• SaaS or High Tech sales experience is preferred.
• Security experience is a plus but not mandatory.
• Experience with Channel Sales and Direct Sales are both valuable.

• Fluent in both English and Arabic with the ability to communicate effectively in both languages both written and spoken in a professional environment.

• A positivity a can-do attitude flexibility and curiosity are a must.
• A Bachelors Degree or higher is desirable.

Why should you join Recorded Future

Recorded Future employees (or Futurists) represent over 40 nationalities and embody our core values of having high standards practicing inclusion and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.

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We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work Recorded Future is made a better place every day.
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Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race religion color national origin gender including pregnancy sexual orientation gender identity age marital status veteran status disability or any other characteristic protected by law.
Recorded Future will not discharge discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about discussed or disclosed the compensation of the employee or applicant or another employee or applicant.

Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts and in alignment with our hiring practices across all jurisdictions.

Required Experience:

Senior IC