Senior Program Manager - Seller Fees

Amazon UAE; Dubai; On-site; AED 350,000 - 700,000; Full time

Job summary

Amazon UAE is seeking a Senior Program Manager for Seller Fees in Dubai. You will shape fee strategies, evaluate pricing changes, and collaborate with Finance, Legal, and Tech to drive seller clarity and marketplace growth.

The role requires 5+ years in product/program management or related strategic roles and a strong ability to influence senior leadership with data-driven insights. This is a high-impact, cross-functional leadership position.

Qualifications

• Bachelor’s degree in business, economics, finance, engineering, technology, analytics, or related discipline.
• At least 5 years in product management, program management, product marketing, business development, technology, or a similar strategic role.
• Experience owning or influencing roadmap strategy and program definition.
• Proven ability to influence senior leadership using data-driven insights.
• Ability to understand how commercial decisions affect sellers, customers and overall business performance.

Responsibilities

• Develop and maintain the strategic roadmap for seller fee programs across Amazon MENA marketplaces.
• Establish economic frameworks for assessing proposed changes to referral fees, service charges, and pricing structures.
• Evaluate the size, timing, commercial impact, and seller implications of potential fee modifications.
• Prioritize initiatives based on impact, seller experience, complexity, and strategic importance.
• Collaborate with cross-functional teams to understand requirements and upcoming priorities.
• Develop clear reports highlighting insights, risks, and strategic trade-offs.

Skills

Seller fee strategy

Marketplace economics

Economic framework development

Pricing strategy

Fee structure analysis

Seller economics

Program management

Product strategy

Roadmap development

Business analysis

Financial analysis

Strategic leadership

Executive communication

Trend analysis

Education

Bachelor’s degree in business, economics, finance, engineering, technology, analytics, or a related discipline

Master’s degree or equivalent postgraduate qualification

Job description

Job Snapshot

Senior Program Manager – Seller Fees

Location: Dubai, United Arab Emirates

Industry: Internet

Function: Strategy/Planning

Experience: 5+ years in product management, program management, product marketing, business development, or technology.

Job Type: Full-time

Role Overview

Senior Program Manager – Seller Fees in Dubai is responsible for shaping the economic conditions that support Selling Partner growth and Amazon marketplace performance across MENA. The role develops fee strategies, assesses proposed pricing changes, evaluates commercial trade‑offs, and improves the processes used to implement and monitor seller fees. Working closely with Business, Finance, Operations, Legal, Technology, and global fee teams, the manager uses data to recommend fee structures that improve seller clarity, marketplace competitiveness, and sustainable business growth.

Key Responsibilities

• Develop and maintain the strategic roadmap for seller fee programs across Amazon MENA marketplaces.
• Establish economic frameworks for assessing proposed changes to referral fees, service charges, and other seller‑related pricing structures.
• Evaluate the size, timing, commercial impact, and seller implications of potential fee modifications.
• Compare alternative fee scenarios and communicate the associated seller, customer, financial, and operational trade‑offs.
• Prioritize initiatives based on expected business impact, seller experience, implementation complexity, and strategic importance.
• Analyze business problems at their root and assess the wider marketplace context before recommending action.
• Use seller data, financial information, market trends, and operational metrics to develop evidence‑based recommendations.
• Identify patterns in seller behavior, marketplace participation, product selection, and fee‑related performance.
• Apply statistical discipline when assessing trends and presenting conclusions.
• Develop clear reports that highlight important insights, emerging risks, and commercially relevant storylines.
• Partner with Business, Finance, Operations, Legal, and Technology teams to understand requirements, concerns, and upcoming priorities.
• Ensure fee strategy and execution remain aligned with broader marketplace and regional business objectives.
• Build agreement among cross‑functional teams when stakeholder priorities or commercial interests differ.
• Collaborate with fee teams across other Amazon marketplaces to exchange learning and compare effective practices.
• Contribute to the creation of common fee‑setting frameworks, governance mechanisms, and analytical standards.
• Own or influence roadmap strategy and define the sequence of fee‑related initiatives.
• Develop business assessments for proposed fee changes, including commercial rationale, seller impact, risks, and implementation requirements.
• Coordinate the execution of approved fee changes with product, technology, finance, legal, and operational stakeholders.
• Improve mechanisms for validating, monitoring, and auditing fee implementation.
• Identify and resolve inconsistencies that could cause incorrect charges, seller confusion, or operational risk.
• Simplify fee‑setting processes and reduce unnecessary manual work, duplicated analysis, and execution delays.
• Improve the clarity of seller communications, supporting documentation, and fee‑related guidance.
• Identify opportunities to automate business assessments, monitoring, reporting, and audit activities.
• Prepare detailed strategy documents, decision papers, executive summaries, and program updates.
• Present recommendations, performance findings, and strategic trade‑offs during periodic leadership reviews.
• Influence senior leaders through clear analysis, sound judgment, and practical recommendations.

Ideal Profile

• Bachelor’s degree in business, economics, finance, engineering, technology, analytics, or a related discipline.
• At least 5 years of experience in product management, program management, product marketing, business development, technology, or a comparable strategic role.
• Demonstrated experience owning or influencing roadmap strategy and program definition.
• Proven ability to influence senior leadership using data‑driven insights.
• Strong analytical skills with the ability to assess complex economic and commercial issues.
• Experience developing business frameworks, financial models, pricing strategies, or marketplace policies is advantageous.
• Ability to understand how commercial decisions affect sellers, customers, and overall business performance.
• Strong business judgment with the ability to evaluate competing priorities and difficult trade‑offs.
• Experience working across functional teams and coordinating senior stakeholders.
• Ability to operate independently in a fast‑moving and ambiguous environment.
• Strong written communication skills with experience preparing detailed business documents and executive recommendations.
• Confident verbal communication and presentation capability.
• Ability to simplify complicated findings and explain them to technical and non‑technical audiences.
• Strong attention to detail when reviewing fee calculations, execution mechanisms, and monitoring results.
• Experience in e‑commerce, marketplaces, seller services, digital platforms, payments, or pricing is beneficial.
• Master’s degree or equivalent postgraduate qualification is preferred.

Skills Set

• Seller fee strategy
• Marketplace economics
• Economic framework development
• Pricing strategy
• Fee structure analysis
• Seller economics
• Program management
• Product strategy
• Roadmap development
• Business analysis
• Financial analysis
• Statistical analysis
• Data‑driven decision‑making
• Commercial trade‑off analysis
• Seller experience
• Marketplace strategy
• Business assessments
• Fee change execution
• Fee monitoring
• Process auditing
• Process improvement
• Workflow automation
• Cross‑functional leadership
• Stakeholder management
• Executive communication
• Strategy documentation
• Business reporting
• Trend analysis
• Root‑cause analysis
• Governance mechanisms
• Technology collaboration
• Senior leadership presentations

Why Join Us

This role offers the opportunity to influence the commercial structure of Amazon’s regional marketplace and shape how thousands of businesses participate and grow online. The senior program manager will contribute to decisions that affect seller economics, marketplace selection, customer value, and Amazon’s long‑term competitiveness. It provides significant exposure to pricing strategy, marketplace analytics, financial planning, technology, seller experience, and executive decision‑making. It is a strong opportunity for an analytical leader seeking visible regional ownership and the ability to build scalable commercial mechanisms within Amazon.

About the Company

Amazon is a global technology and e‑commerce company connecting customers with brands, businesses, and independent sellers through digital marketplaces. In the Middle East and North Africa, Amazon develops marketplace programs, tools, and economic structures that help Selling Partners reach customers while supporting competitive selection, transparent services, and sustainable online business growth.