Program Manager - Seller Fees and Incentives

Amazon UAE; Dubai; Hybrid; AED 223,000 - 335,000; Full time

Job summary

Amazon UAE is seeking a Program Manager to drive seller fees and incentive initiatives across the UAE and regional markets. You will own monetization programs, analyze performance data, and coordinate cross-functional teams to execute complex marketplace initiatives.

The role requires strong SQL and advanced Excel skills, a track record in program delivery, and the ability to manage multiple regional streams with precision and speed.

Qualifications

• Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics, or a related discipline.
• Experience in program or project management.
• Strong analytical capability with data-driven decisions.
• Advanced Excel skills including pivots, lookups, macros, and complex formulas.
• Experience building financial or operational reports and datasets.

Responsibilities

• Manage execution of seller fee, promotion, and incentive programs across UAE, Saudi Arabia, Egypt, and Turkiye.
• Coordinate with Product Managers, Program Managers, and business teams to implement regional monetization strategies.
• Build structured reporting that enables business teams to understand program performance.
• Develop SQL capability to create queries supporting incentive analysis and monitoring.
• Build and maintain dashboards that track promotional effectiveness and KPIs.
• Translate complex data findings into practical recommendations for leaders.

Skills

Program management

Data analysis

Cross-functional execution

Stakeholder management

SQL proficiency

Education

Bachelor's degree in Business, Engineering, Statistics, Computer Science, or related discipline

Tools

SQL

Microsoft Excel

PowerPoint

Microsoft Visio

Job description

Program Manager - Seller Fees and Incentives Job Snapshot Role: Program Manager - Seller Fees and Incentives Location: Dubai, United Arab Emirates Industry: Retail Function: Program Management Experience: Experience in program or project management, data analysis, and cross-functional execution Job Type: Full-time

Program Manager - Seller Fees and Incentives in Dubai, United Arab Emirates is a Retail opportunity focused on implementing Amazon 's seller monetization strategy, promotional programs, and incentive initiatives across the UAE, Saudi Arabia, Egypt, and Turkiye. Amazon is hiring a commercially minded program professional to manage seller fee programs, control incentive execution, analyze performance data, and coordinate regional and global stakeholders across complex marketplace initiatives.

Job Details

Country: United Arab Emirates City: Dubai Industry: Retail Function: Program Management Salary: 20000-30000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Program Manager will serve as a central point of ownership for seller fees, promotions, and incentive programs across Amazon 's MENATR marketplaces. The role connects monetization strategy with day-to-day program execution, ensuring that initiatives are launched accurately, controlled effectively, and measured against defined commercial objectives. This position has direct influence on seller participation, marketplace economics, and promotional efficiency. Through detailed analysis, strong controllership, and coordinated execution, the Program Manager will help Amazon refine incentives that support seller growth while maintaining sustainable business performance.

Key Responsibilities

• Manage execution of seller fee, promotion, and incentive programs across the UAE, Saudi Arabia, Egypt, and Turkiye.
• Work with Product Managers, Program Managers, and business teams to implement regional monetization strategies.
• Coordinate with local and worldwide stakeholders to launch new seller initiatives according to agreed timelines.
• Maintain strong controllership over promotional and incentive programs, ensuring accurate setup and execution.
• Monitor program performance and identify deviations, risks, or opportunities requiring corrective action.
• Conduct detailed analytical reviews of seller incentives, fees, adoption, and commercial outcomes.
• Build structured reporting that enables business teams to understand program performance.
• Develop SQL capability to create queries supporting seller incentive analysis and monitoring.
• Build and maintain dashboards that track promotional effectiveness and key performance indicators.
• Use Microsoft Excel to manipulate large datasets, perform calculations, and support business decisions.
• Apply macros, lookups, arrays, conditional formulas, pivot tables, and other advanced spreadsheet functionality.
• Partner with stakeholders to define requirements and resolve issues affecting program launches.
• Balance multiple regional workstreams while maintaining accuracy and delivery discipline.
• Translate complex data findings into practical recommendations for business and program leaders.
• Support financial and operational reporting related to marketplace fees and seller programs.
• Prepare documentation explaining program structure, workflows, controls, and implementation requirements.
• Use tools such as Word, Excel, PowerPoint, and Visio to communicate program designs and operational processes.
• Improve existing program processes to strengthen scalability, reporting accuracy, and execution efficiency.

Ideal Profile

• Bachelor 's degree in Business, Engineering, Statistics, Computer Science, Mathematics, or a related discipline.
• Experience in program or project management.
• Strong analytical capability with experience using data to support business decisions.
• Advanced Microsoft Excel skills, including pivot tables, lookups, arrays, macros, and complex formulas.
• Experience building financial or operational reports and datasets.
• Ability to investigate large datasets and identify meaningful patterns, exceptions, and performance drivers.
• Willingness and ability to develop strong SQL proficiency.
• Comfortable working across multiple countries, business teams, and stakeholder groups.
• Strong attention to detail when managing financially sensitive programs.
• Experience in stakeholder and communication management is preferred.
• Able to handle several projects simultaneously in a fast-moving environment.
• Experience preparing technical or process documentation is advantageous.
• Clear written and verbal communication skills when presenting analytical findings or program updates.

Skills Set

• Program management
• Seller fee management
• Seller incentives
• Marketplace promotions
• Monetization strategy
• Program controllership
• Regional program execution
• Data analysis
• SQL
• Dashboard development
• Microsoft Excel
• Excel macros
• Pivot tables
• Lookups
• Arrays
• Complex formulas
• Operational reporting
• Financial reporting
• Performance tracking
• Seller performance analysis
• Stakeholder managementCross-functional coordination
• Business analysis
• Program launch management
• Process improvement
• Microsoft PowerPoint
• Microsoft Word
• Microsoft Visio
• Technical documentation
• Marketplace operations

Why Join Us

This opportunity offers exposure to the commercial mechanics behind Amazon 's regional marketplace, where seller fees, incentives, and promotional programs influence both seller growth and long-term Retail performance. The position combines program ownership with financial analysis, marketplace strategy, SQL development, and cross-border execution. For a program professional seeking broader commercial responsibility, the role provides the chance to work across several major MENATR markets, influence seller economics, develop advanced analytical capabilities, and contribute to programs that directly affect marketplace participation and growth.

About the Company

Amazon operates a global technology, e-commerce, fulfillment, and Retail business connecting customers with millions of products and third-party sellers. Q Tech General Trading LLC supports Amazon marketplace activities in the region, contributing to programs that strengthen seller participation, improve commercial execution, and support sustainable growth across Middle East and surrounding markets.