The Firm:
Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their needs.
Job Description:
We are seeking passionate Senior Business Analysts who are innovative thinkers eager to drive progress, expand their network, and advance their careers. If continuous learning excites you, and you believe no problem is insurmountable, Coberg offers the perfect environment. You will be involved in consulting projects, gaining firsthand experience in transforming business operations through technology.
You will develop a deep understanding of translating business requirements into tailored, cloud-based solutions that enhance processes. At Coberg, we emphasize ongoing learning, technical skill development, and personal growth within a culture of coaching and mentorship.
Responsibilities:
- Review, analyze, and evaluate business requirements and user needs.
- Engage in project work, including gathering customer requirements, building solutions in cloud applications like Salesforce, creating mock-ups, writing test scripts, and researching functionalities.
- Collaborate with Consultants and Senior Consultants to design and implement systems aligned with client objectives.
- Work under the supervision of the Practice Lead, exercising independent judgment on small engagements or as part of larger enterprise projects.
- Obtain relevant technical certifications and pursue opportunities for professional development.
- Possess foundational knowledge of enterprise systems, including Salesforce administration, configuration, and data migration tasks.
- Work with stakeholders to gather, document, and validate detailed business and functional requirements.
- Analyze current processes and develop clear future-state process maps, workflows, and business models.
- Translate business needs into user stories or BRDs for technical teams.
- Lead workshops, interviews, and focus groups with business users and technical staff.
- Participate in system demos and walkthroughs to ensure solutions meet business expectations.
- Support UAT by creating test cases, assisting in execution, and logging defects or enhancements.
- Act as a liaison between stakeholders and technical teams to facilitate clear communication throughout projects.
- Contribute to change management, training documentation, and go-live activities.
- Identify inefficiencies and propose innovative improvements for continuous enhancement.
Qualifications:
- 3-6 years of experience as a Business Analyst in technology or consulting.
- Excellent communication skills, professionalism, and attention to detail.
- Ability to quickly learn and apply new concepts, technologies, and business models.
- Strong organizational and time-management skills.
- Team-oriented with strong interpersonal skills, a positive attitude, and curiosity.
- Self-starter with a creative mindset and ability to work independently.
- Passion for business efficiency and cloud technologies.
- Experience working with clients or in project teams.
- Flexibility to work extended hours during peak periods.
- Growth mindset and eagerness to develop professionally.
Benefits:
- Competitive salary and benefits package.
- Private medical insurance, annual flight allowance, certification budget, hybrid work model (3 days in-office), and end-of-service gratuity.
Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.
By applying, you consent to the processing of your personal data for recruitment purposes, which will be stored for two years.