Senior Product Manager, Onboarding & Growth (Crypto Apps)

Crypto.com; Dubai; Hybrid; AED 420,000 - 660,000; Full time

Benefits offered by this job

Medical insurance with dependents

Flexible annual leave

Hybrid or remote setup

Internal mobility program

Job summary

Crypto.com is seeking a Senior Product Manager to own customer onboarding across the Crypto.com App and adjacent product surfaces. You will lead onboarding end-to-end, balancing conversion, speed, and regulatory requirements, while driving activation and referral strategies.

You will also take on trading-product work to connect onboarding to first trade, shaping a unified onboarding platform across products.

Qualifications

• You have owned consumer onboarding and growth together.
• You can point to an activation, referral, acquisition, or time-to-value problem you owned, the intervention you shipped, and the number that moved.
• You have shipped account opening or KYC in a regulated product.
• You can describe how identity, country rules, or a regulatory change affected the funnel—and what you changed without treating compliance as a black box.
• You have extended a shared onboarding capability across products or markets.
• You can explain how you reused the platform while adapting the journey to a new product, brand, or regulatory context.
• You have enough trading-product depth to take ownership.
• You have owned or worked deeply on a trading, brokerage, investing, or first-trade journey and can discuss the customer, mechanics, and tradeoffs without coaching.
• You operate as a senior individual contributor.
• Crypto trading: You have worked on a consumer crypto product and can ramp quickly into Crypto.com’s trading journeys.
• Multi-asset products: Experience with stocks, tokenized assets, options, or brokerage products accelerates the company’s multi-asset direction.
• Prediction markets or sports products: Familiarity with prediction behavior or sports culture helps with adjacent product work.
• Multi-market consumer products: You have adapted onboarding or trading journeys across different regulatory and customer contexts.

Responsibilities

• Own compliant customer onboarding end-to-end. Set roadmap for account opening, identity verification, KYC requirements, and platform capabilities.
• Tradeoffs between conversion, speed, risk, and regulatory obligations; turn onboarding into a growth engine with activation and referrals.
• Collaborate with Marketing on acquisition mechanics and post-click activation; optimize funnel and measure impact.
• Extend onboarding capabilities across Main App and future product surfaces without fragmentation.
• Take on trading-product work alongside Trading team and connect onboarding to first trade.
• Lead across functions—align Engineering, Design, Compliance, Marketing, and Trading around priorities and launches.

Job description

Crypto.com is seeking a Senior Product Manager to own customer onboarding across the Crypto.com App and adjacent product surfaces. You will lead onboarding end-to-end, balancing conversion, speed, and regulatory requirements, while driving activation and referral strategies.

You will also take on trading-product work to connect onboarding to first trade, shaping a unified onboarding platform across products.